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Consumer advice

Need help with a consumer issue?

Citizens Advice consumer service Tel: 03454 04 05 06.

Get consumer advice from the Citizens Advice consumer service who provide free, confidential and impartial advice on all kind of consumer issues from faulty goods to dealing with unsatisfactory services. Visit www.adviceguide.org.uk or call them on 03454 04 05 06.

The Consumer Rights Act 2015 is the biggest shake up in consumer rights law in a generation and seeks to simplify, strengthen and modernise UK consumer law.

Get consumer advice

Contact the Citizens Advice consumer service for free, impartial and confidential advice on all of your consumer issues.

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Consumer advice leaflets

Leaflets offering you help and advice with all your consumer issues including: goods, services and travel.

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Credit and debt advice

Visit the Citizens Advice website to get help with debt problems, such as how to avoid losing your home and how to get your finances back into shape.

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Product safety recalls

Visit the Chartered Trading Standards Institute website to find out about products that have problems which could affect your safety.

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Finding the right trader

Find an approved trader and get advice on dealing with and reporting rogue traders, scams and cold callers.

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Age restricted products

Find out about the law on prevention of sales of restricted products, such as alcohol and tobacco.

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