The medical certificate of cause of death must have been issued by the doctor to the Register Office in advance of the appointment to register the death.
If the death has been referred to the coroner, they will inform you when you are able to make an appointment to register the death.
If you have already collected the medical certificate of cause of death from the doctor, you will need to deliver the certificate to the register office prior to your appointment.
To give the doctor time to electronically send the medical certificate of cause of death to the register office, we recommend that you select an appointment for the next working day.
- Booking an appointment
- What the registrar needs to know
- What the registrar will give you
- How much does it cost?
- Death Certificates
- Book, reschedule or cancel your appointment
- Support for carers
Booking an appointment
You must now attend a death registration appointment in person at the office you have selected.
You can only book an appointment online if all of the following apply:
- the medical certificate of cause of death has been issued by the doctor or hospital and sent electronically to the Register Office, or where the death was referred to the coroner, you have the relevant reference number
- you are a relative of the deceased, were present at the death or are personally arranging the funeral
- the death occurred within England or Wales
- you can speak and understand English.
If any of the above do not apply, or if an inquest is, or has been, held by the coroner, please contact the Surrey Registration Service.
What the Registrar needs to know
During the appointment, the Registrar will ask you provide the following information:
- Date of death
- Place of death
- This will be the name of the hospital or nursing home, the name or number of the house, the name of the street and village town for example.
- If the death took place in a vehicle - ambulance, or car for example then you need to provide information about the locality of the vehicle when the death occurred and the intended destination.
- Name and surname of the deceased
- This should be the name they were known as at the time of his or her death.
- You should also establish if they are known by any other name currently or previously.
- You need to record those details together with some notes as to the circumstances to help the registrar ascertain how to record the information in the entry
- Sex: male or female
- Maiden surname of woman who has been married or civil partnership
- This is the surname in which a woman contracted her (first) marriage or civil partnership.
- Date of Birth: Please provide approximate dates if exact date not known.
- Place of birth
- Town and county/London borough or country of birth if born outside UK.
- Provide as much information about their job title relating to the most recent occupation.
- Please also record whether the deceased was retired.
- Marital status
- This will be the marital status of the deceased at the time of his or her death.
- Single (never married or in a civil partnership), divorced, husband or wife, widow or widower, civil partner or surviving civil partner
- Spouse/civil partners name and surname
- This should be the name and surname of the deceased's spouse or civil partner.
- Spouse/civil partners occupation
- Provide as much information as possible about their job title relating to the most recent occupation and if retired
- Usual address
- This should include the name or number of the house, name of the street and village or town.
- Where the death occurred in a hospital the deceased's usual address should be recorded.
It would be helpful if you are able to locate the deceased's NHS number, which can be found on their NHS card or prescription (however this is not essential).
The Registrar will ask you to read and check all the information on the register page before signing. It is essential that all information, names including spelling and dates are correct, as this is a legal document. If there are any errors in the registration, you will be required to apply for a formal correction, which will incur a charge.
What the Registrar will give you
The registrar will:
- Issue the Certificate for burial or cremation (known as the Green Form) and with your permission, email it directly to the Funeral Director, unless the coroner has issued an Order for burial or a Certificate for cremation already.
- Register you for the Tell Us Once service and give you a reference number, enabling you to inform multiple local and central government departments of the death in one contact.
How much does it cost?
There is no charge for the death registration itself or the Tell Us Once registration.
- No death certificates are issued free of charge.
- The cost for each death certificate is £11.
- You can order certificates at the same time as booking your appointment and pay for them using debit or credit card.
- Certificates can also be purchased at the appointment, by debit or credit card.
Corrections to deaths registrations
The Registrar will ask you to check all the information that they have recorded in the register. This is a legal document and therefore it is important that the registration is accurate. Any correction of errors discovered after the registration has been completed, will incur a charge of £75 to £90 as well as the cost of replacement certificates.
What to do after the death
The Surrey Registration Service realises the difficulties you face at this time and we endeavour to provide a sympathetic, helpful and considerate service to you. Our information is intended to offer you help and guidance about some of the things that you need to do from the moment a bereavement occurs, as well as providing details of groups and contacts that may assist you over the next few days and weeks.
You can find further information details and information in our Bereavement Guide.
Book your appointment
Support for unpaid carers
Caring to the End offers practical, legal and financial information and advice on coping with grief and where to go for support after caring for a loved one at the end of life. The website also offers tailored advice and guidance for a range of unpaid carers including parent carers and young carers.