Below you will find resources to support your own and your staff's learning. These resources have been grouped by the standards found in the Care Certificate.
For general information and resources on the Care Certificate, take a look at the Skills for Care Care Certificate page.
These resources are hosted by third parties, unless otherwise stated. Surrey County Council is not responsible for the content.
If any links do not work or if you have other resources you would recommend for sharing, please do get in touch with us at: surreyskillsacademy@surreycc.gov.uk
General Support
- Surrey Safeguarding Adults Board
- Skills for Care
- Surrey Care Association
- Social Care Institute for Excellence (SCIE)
- National Institute for Health and Care Excellence (NICE)
- Personalised Care Institute
A range of videos on each of the standards can be found from the Skills for Care Care Certificate Workbook page.
Standard 1: Understanding your role
- Skills for Care – Understanding Your Role
- CQC - Regulation 18: Staffing
- SCIE – Common Induction Standard 1: Role of the health and social care worker
Standard 2: Your Personal Development
Standard 3: Duty of Care
- Skills for Care – Duty of Care
- SCIE – Common Induction Standard 5: Principles for implementing duty of care
Standard 4: Equality and Diversity
- Skills for Care - Equality and Diversity
- CQC – Equally outstanding: Equality and human rights – good practice resource (November 2018)
- SCIE – Common Induction Standard 4: Equality and inclusion
- Equality and Human Right Commission – Advice and Guidance
- TUC – Workplace Guidance: Guide to equality and discrimination
Standard 5: Work in a person-centred way
- Skills for Care – Work in a Person-Centred Way
- CQC – Regulations for service providers – Regulation 9: Person-Centred Care
- SCIE – Common Induction Standard 7: Person-centred support
Standard 6: Communication
Standard 7: Privacy and Dignity
- Skills for Care – Privacy and Dignity
- CQC – Regulations for service providers – Regulation 10: Dignity and respect
- CQC – Protect people's privacy when you use surveillance
Standard 8: Fluids and Nutrition
- Skills for Care – Fluids and Nutrition
- CQC – Regulations for service providers – Regulation 14: Meeting nutritional and hydration needs
Standard 9: Awareness of mental health, dementia and learning disability
- Skills for Care – Awareness of Mental Health, Dementia and Learning Disability
- NICE – Dementia: discussing and planning support after diagnosis
- NICE – Arranging services for people with a learning disability and behaviour that challenges
Standard 10: Safeguarding Adults
- Skills for Care – Safeguarding Adults
- CQC – Regulations for service providers – Regulation 13: Safeguarding service users from abuse and improper treatment
- NICE – Safeguarding guidance, quality standards and pathways
Standard 11: Safeguarding Children
Standard 12: Basic Life Support
Skills for Care – Basic life support and first aid
Standard 13: Health and Safety
- Skills for Care – Health and Safety
- CQC – Learning from safety incidents
- CQC – Handling sharps in adult social care
- SCIE – Common Induction Standard 8: Health and safety in a social care setting
Standard 14: Handling Information
- Skills for Care – Handling Information
- CQC – Check the way you handle personal information meets the right standards
- CQC – What good looks like for digital records in adult social care