Below you will find resources to support your own and your staff's learning. These resources have been grouped by the standards found in the Care Certificate.
For general information and resources on the Care Certificate, take a look at the Skills for Care Care Certificate page.
These resources are hosted by third parties, unless otherwise stated. Surrey County Council is not responsible for the content.
If any links do not work or if you have other resources you would recommend for sharing, please do get in touch with us at: surreyskillsacademy@surreycc.gov.uk
General support
- Surrey Safeguarding Adults Board
- Skills for Care
- Skills for Care Care Certificate Workbook page - where you will find videos and documents for each standard
- Care Quality Commission (CQC)
- Surrey Care Association
- Social Care Institute for Excellence (SCIE)
- National Institute for Health and Care Excellence (NICE)
- Personalised Care Institute
Below you will find further resources for some of the 15 standards that make up the Care Certificate.
Standard 1: Understanding your role
Standard 4: Equality and diversity
- Skills for Care - Equality and Diversity
- CQC – Equally outstanding: Equality and human rights – good practice resource (November 2018)
- Equality and Human Right Commission – Advice and Guidance
- Trades Union Congress (TUC) – Workplace Guidance: Guide to equality and discrimination
Standard 5: Work in a person-centred way
CQC – Regulations for service providers – Regulation 9: Person-Centred Care
Standard 7: Privacy and dignity
- CQC – Regulations for service providers – Regulation 10: Dignity and respect
- CQC – Protect people's privacy when you use surveillance
Standard 8: Fluids and nutrition
CQC – Regulations for service providers – Regulation 14: Meeting nutritional and hydration needs
Standard 9: Awareness of mental health, dementia and learning disability
- NICE – Dementia: discussing and planning support after diagnosis
- NICE – Arranging services for people with a learning disability and behaviour that challenges
Standard 10: Safeguarding adults
- CQC – Regulations for service providers – Regulation 13: Safeguarding service users from abuse and improper treatment
- NICE – Safeguarding guidance, quality standards and pathways
Standard 11: Safeguarding children
NICE – Safeguarding guidance, quality standards and pathways
Standard 12: Basic life support
Skills for Care – Basic life support and first aid (download link)
Standard 13: Health and safety
Standard 14: Handling information
- CQC – Check the way you handle personal information meets the right standards
- CQC – What good looks like for digital records in adult social care
