Dial-a-ride

Dial-a-Ride is a door-to-door transport service for people who cannot easily use public transport. It helps people with health conditions or mobility problems, those who live in areas with limited public transport, and people on low incomes who may struggle to access other travel options. Dial-a-Ride services often use minibuses to help people get where they need to go.

Check with your local Dial-a-Ride service to see if you can join. Dial-a-Ride can help people travel to medical appointments, social activities, and shopping trips. In some cases, it can also provide transport to work or to other transport connections, helping people who live in remote areas get to their jobs.

To access this service it will be necessary to become a member of your local Dial-a-Ride. Typically, members may be asked to pay an annual membership fee and have to pay a fare for each journey that they take.

Please contact your local Dial-a-Ride organisation for information on how to become a member and to find about about fares and membership fees.

Dial-a-Ride services now cover most boroughs and districts in Surrey and are detailed below:

Minibus Driver Awareness Scheme (MiDAS) Training

Community Transport Operators also provide vehicles for group hire and also offer Minibus Driver Awareness Scheme (MiDAS) training for individuals/organisations that wish to transport individuals using minibuses.

The following operators provide MiDAS training:

  • East Surrey Rural Transport Partnership - 01883 701270, e-mail rtp@esrtp.org.uk
  • Elmbridge Dial-a-Ride - 01372 474944
  • Runnymede Dial-a-Ride - 01932 425050
  • Waverley Hoppa - 01428 681701, e-mail enquiries@hoppa.org.uk
  • Woking Community Transport (Bustler) - 01483 744800

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