Details
- Name of service - Crisis Payments (previously Surrey Crisis Fund)
- Directorate - Adults, Wellbeing and Health Partnerships
- Date of issue - 25 May 2018
- Date of current version - 29 September 2026
- Review date - 31 March 2027
The reasons why we use your personal data
This privacy notice applies to the functions of Crisis Payments that incorporates and carries out emergency public assistance functions within Surrey County Council.
What processing of personal data is undertaken by the team?
Your personal data is collated for the purposes of processing applications in order to carry out our services. In addition, we collect your personal data for the following:
- Service delivery
- Service improvement and planning
- Prevention and detection of crime and fraud
- Research
- Statistical analysis and reporting
- Safeguarding
- Vital Interests
What information do we collect?
- Name
- Address
- Contact details
- Date of birth
- National Insurance number
- Gender
- Health details
- Bank details
- Department for Work and Pensions (DWP) benefit details
- Details of personal circumstances
How we are allowed to use your personal data
Legal obligation or public task under various UK legislation including but not limited to:
- Welfare Reform Act 2012
Who we share your personal data with
- Department for Work and Pensions
- Citizens Advice
- Support workers
- Suppliers - name, address and contact details only
- Adult Social Care
- Childrens Services
Automated decision making (when computers make any decisions about you)
We do not use automated decision making.
Personal data being sent or processed outside of the UK and European Union (EU)
We do not send or process data outside of the UK and EU.
Retention of data
Data will be retained for 20 years.
Other information
For further information on our privacy notices, please see information and privacy.