Strategic Network Resilience - Privacy Notice


  • Name of service - Network Resilience – Flood Risk Management
  • Directorate - Highways, Transport and Environment
  • Date of issue - 25 May 2018
  • Review date - 25 May 2019


The reasons why we use your personal data

Purpose / function of the service

This privacy notice applies to the functions of the Strategic Network Resilience Team in the Environment and Infrastructure Directorate, which carries out the statutory Flood Risk Management functions within Surrey County Council (SCC).

What processing of personal data is undertaken by the specific teams or services

Your personal data, which you submit to us, is used for the purposes of investigating a flooding incident, managing flood risk within Surrey, applying for consent for works to watercourses, or commenting or advising on planning applications, in order that we can carry out our statutory responsibilities as Lead Local Flood Authority.

Data is also used to monitor our performance, keep a register of flood risk assets and maintain a historic record of flooding in the county.

What information do we collect?

We collect the minimum of information that is necessary to undertake our statutory duty - name, address, contact details, contents of any submissions made.

How we are allowed to use your personal data

We are allowed to hold your personal data as long as it is reasonably necessary in order for us to perform our statutory duties under various UK legislation including but, not limited to:

  • Land Drainage Act 1991
  • Flood and Water Management Act 2010
  • Highways Act 1980

Who we share your personal data with

There are statutory bodies that we may contact and share information within the course of undertaking our statutory management and enforcement work. These can include the Environment Agency, Local Highways teams, Boroughs and District Councils, and utility companies. We are obliged under the Flood and Water Management Act 2010 to share information with other relevant authorities in order for them to perform their statutory duties.

In the event of a flooding emergency, information may be shared with our Emergency Management Team and the Surrey Fire and Rescue Team.

Automated decision making (when computers make any decisions about you)

We do not use automated decision making.

Personal data being sent or processed outside of the UK and EU

We do not send or process data outside of the UK and EU.

Retention of data

Data on planning applications will be retained as part of the background information on which planning decisions are made or as part of the site history in respect of planning enforcement.

All other data will be retained in accordance with the Surrey Highways data retention schedule.

Historic flood data is retained indefinitely, but anonymised after investigation of the incident has been concluded.

Other information

For further information on our privacy notices, please see information and privacy.