Speech and Language Therapy – Privacy Notice


  • Name of Service - Speech and Language Therapy Service
  • Directorate - Children, Families, Lifelong Learning and Culture
  • Date of issue - 8 June 2021
  • Date of current version - 8 June 2021
  • Review date - 8 June 2024


The reasons why we use your personal data

This privacy notice applies to the functions of the Speech and Language Therapy Service in order to carry out our statutory duties and deliver our range of services.

What processing of personal data is undertaken by the service?

You and your child's personal data is needed in order to provide the service that your child needs including:

  • The most suitable assessment and advice
  • The support that your child and school need in order to achieve their outcomes
  • Monitoring their progress
  • To ensure the service we provide to your child is safe, effective and appropriate
  • Carrying out our statutory and regulatory duties, such as making informed decisions about your child's needs

Sometimes we will need to contact you in order to communicate with you, to investigate any concerns or complaints you have about our services.

What information do we collect?

  • You and your child's name, address, contact details
  • Records of your child's care, support and wellbeing
  • Details of your child's care and any concerns or investigations
  • Basic information such as date of birth, ethnicity, specific needs or next of kin
  • Details of each contact that we have with you and your child, including visits, correspondence, communications and documents
  • Relevant information from individual's involved in your child's care, including health and other care providers, carers and relatives
  • Videos and audio recording

How we are allowed to use your personal data

Legal obligation or public task under various UK legislation including but not limited to:

  • Care Act 2014
  • Localism Act 2011
  • Childcare Act 2006
  • Children Act 1989, 2004
  • Care Standards Act 2004
  • Mental Capacity Act 2005
  • Data Protection Act 2018
  • Health and Social Care Act 2012
  • Mental Health Act 1983, 2007
  • Local Safeguarding Children and Adults Boards Regulations 2006 (SI 2006/90)
  • Education (Information About Individual Pupils) (England) Regulations 2013
  • Children and Families Act 2014


To process your personal data, we will explain to you what we are asking you to agree to and why so that you are giving informed consent. We will not use the data for anything other than the purpose for which you have given consent.

If we have consent to use your personal data, you have the right to remove it at any time. If you want to remove your consent, please contact us at the following email address speechandlanguageservice@surreycc.gov.uk and we will deal with your request.

Who we share your personal data with

We share your data between departments and services within the council so that we can keep our information up-to-date, provide cross departmental support, and to improve our services to you and your child.

We share your data with health colleagues where there is overlapping care of your child. We only use or share data if the other party involved in your child's care has a legitimate need for it. Everyone we share data with has a legal duty to keep it confidential and secure.

Some of the organisations that we share data with include (but aren't limited to) the following:

  • Early Help Services
  • Pupil Referral Units
  • Schools or Education Providers
  • Safeguarding boards and services
  • Specialist therapists and teachers
  • Health Services such as NHS Trusts
  • Medical professionals, General Practitioners or Surrey Clinical Commissioning Groups (such as East Surrey CCG, Guildford & Waverley CCG, North East Hampshire & Farnham CCG, North West Surrey CCG, Surrey Downs CCG and Surrey Heath CCG)

Retention of data

Data will be retained in accordance with SCC countywide data retention policy.

Other information

Our core data protection obligations and commitments are set out in the Children Services privacy notice.

For further information on our privacy notices, please see information and privacy.

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