National Trading Standards Scams Team - Scam Marshal - Privacy Notice


  • Name of service - National Trading Standards Scams Team
  • Directorate - Customer and Communities
  • Date of issue - 2 November 2018
  • Date of current version - 3 February 2023
  • Review date - 3 February 2025


The reasons why we use your personal data

This privacy notice applies to the functions of National Trading Standards Scams Team - Scams Marshal that carries out public task functions within Surrey County Council.

What processing of personal data is undertaken by the team

Your personal data is collated for the purposes of sending out information regarding the Scam Marshal scheme to subscribers who have opted in to receive the information. You will be sent a monthly newsletter about the scheme and will be contacted from time to time about your activities as a Scam Marshal.

What information do we collect?

  • Name
  • Address
  • Phone Number
  • Email Address
  • Lifestyle and emotional responses in relation to scams

How we are allowed to use your personal data


To process your personal data, we will explain to you what we are asking you to agree to and why. If we have consent to use your personal data, you have the right to remove it at any time. If you want to remove your consent, please contact us at the following email address or write to us at NTSST, FREEPOST, MAIL MARSHALS, and we will deal with your request.

Who we share your personal data with

Your personal data (Name and Address) may be shared with international law enforcement partners when the mail you send in to the team is used as evidence in international investigations.

Automated decision making (when computers make any decisions about you)

We do not use automated decision making.

Personal data being sent or processed outside of the UK and EU

Your personal data may be processed outside of the UK and EU for law enforcement purposes.

Retention of data

Data will be retained for as long as consent remains valid.

Other information

For further information on our privacy notices, please see information and privacy.

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