Hospital based Independent Domestic Abuse Advisors (IDVA) Service - Privacy Notice


  • Name of Service - Hospital Based Independent Domestic Violence Advisors (IDVA) Service
  • Directorate - Children, Families, and Learning (CFL)
  • Date of Issue - 7 May 2021
  • Date of current version - 7 May 2021
  • Date of review - 7 May 2024


The reasons why we use your personal data

This privacy notice applies to the research, analysis and evaluation process for the Hospital based Independent Domestic Violence Advisors (IDVA) service using Personal level pseudonymised data*. This will be used to inform our independent evaluation of the service. Information collected will be used to demonstrate: the impact of the IDVA service, financial effectiveness (if it is a value for money service) and help inform sustainability planning.

* Pseudonymised data is a process which replaces names or other identifiers which are easily attributed to individuals with a unique reference number. Therefore, the select individuals handling your data for these purposes will not be able to identify to whom the data refers.

What processing of personal data is undertaken by the IDVA Service?

When a person provides explicit consent, their data will be collected and stored by the IDVA on their secure electronic system. The IDVA will share the pseudonymised data* securely with Surrey County Council's (SCC) Analysis & Evaluation Team. SCC's analysis team will then collate the pseudonymised data and allow the IDVA evaluator to invite selected recipients of the service to be contacted and be interviewed. This information will be anonymised . SCC's analysis team will then collate the pseudonymised and anonymised data and allow the Independent Evaluators Partners (London South Bank University, LSBU) secure access.

Once the evaluation is completed SCC and LSBU will seek to publish anonymous, aggregated findings so that it can benefit other organisations such as other Local Authorities, Domestic Abuse Services and the NHS. The evaluation will not contain personal data although it is likely to contain aggregated data for instance 'x number of survivors accessing the service were female'.

What Information do we collect?

  • Age within a bracket of five years
  • Home Borough
  • Gender
  • If you have Children
  • Health
  • Disability
  • Outcomes resulting from this service (what difference it made to the individual)
  • Sexuality (this is not explicitly collected but might be partially inferred from other fields)
  • If a staff member (e.g. NHS Staff member) accessed the IDVA provision

How we are allowed to use your personal data

To process your personal data, we will explain to you what we are asking you to agree to and why and seek your explicit consent.


To process your personal data, we will explain to you what we are asking you to agree to and why. If we have consent to use your personal data, you have the right to remove it at any time.

If you want to remove your consent, please contact the Domestic Abuse outreach service you worked with, who will contact us and ask for us to delete your data.

Who we share your personal data with

Specific evaluators from London Southbank University who have been commissioned by SCC will receive pseudonymised and anonymised information.

Retention of data

Personal data will be stored for a maximum of five years before being deleted. The London Southbank University evaluation team will delete or return all information to SCC once they no longer require it for the completion of the evaluation.

Because the evaluation will be published, published aggregated data will not be subject to this five year maximum and will remain publicly available indefinitely. The Evaluation will not contain any personal data although it will contain aggregated data about Domestic Abuse survivors.

Other information

Please note individuals that will be handling the data have been DBS checked.

The personal data being collected will be pseudonymised. SCC will not receive a name with the collected data, but a unique code attached to that person. This code can not be used to identify the individuals although it is unique to them.

For further information on our privacy notices, please see information and privacy.

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