Fire and Rescue Service - Privacy Notice


  • Name of service - Surrey Fire and Rescue Service
  • Directorate - Highways, Transport and Environment
  • Date of issue - 5 November 2019
  • Date of current version - 2 June 2021
  • Review date - 2 June 2024


The reasons why we use your personal data

Purpose / function of the service

This privacy notice applies to the functions of Surrey Fire and Rescue Service service that carries out the Fire and Rescue functions within Surrey County Council.

What processing of personal data is undertaken by the specific teams or services

Your personal data is collated for the purposes of emergency response, community safety and business fire safety in order to carry out our statutory responsibilities under the different legislative frameworks/ provide services/establish good business practices. In addition, we collect your personal data for the following:

  • Service delivery
  • Prevention – Community Safety
  • Protection – Business Fire Safety
  • Detection of crime/fraud
  • Service improvement and planning
  • Research
  • Statistical analysis and reporting
  • Safeguarding
  • Vital Interests
  • Education (Firewise Scheme, Youth Engagement Scheme, Fire Cadets)

What information do we collect?

  • Name
  • Address
  • Age
  • Gender
  • Ethnicity
  • Contact details
  • Health/medical details
  • Biometric (CCTV and photographic images)
  • Criminal history
  • Religious beliefs
  • Premises access codes (residential/business)

How we are allowed to use your personal data

Legal obligation or public task under various UK legislation including but not limited to:

  • Local Government Act
  • Fire and Rescue Act 2004
  • Regulatory Reform (Fire Safety) Order 2005
  • Civil Contingency Act 2004
  • Health and Safety at Work Act 1974
  • Criminal Justice act 2003,
  • Police and Criminal Evidence act 1984
  • Care Act 2015
  • Mental Capacity Act 2005
  • Mental Health Act 1983, 2007
  • Local Safeguarding Children & Adults Boards Regulations 2006 (SI 2006/90)
  • Crime and Disorder Act 1998
  • Anti-Social Behaviour, Crime and Policing Act 2014
  • Counter-Terrorism and Security Act 2015 (and subsequent amendments in 2019)
  • Serious Crime Act 2015
  • Modern Slavery Act 2015
  • Children and Social Work Act 2017
  • Domestic Abuse Act 2020
  • Criminal Damage Act 1971


To process your personal data, we will explain to you what we are asking you to agree to and why. If we have consent to use your personal data, you may have the right to remove it at any time. If you want to remove your consent, please contact us at the following email address and we will deal with your request.

Please note: we may not be able to remove your data due to the requirements of other relevant regulations.

Who we share your personal data with

  • Our Staff
  • All Civil Contingency Act 2004 category 1 responders
  • Other SCC departments for example Adult Social Care and Children's Social Care
  • Districts and Boroughs
  • Judicial Agencies like courts and the Police
  • Multi Agency Safeguarding Hub (MASH)
  • NHS
  • Central Government like the Home Office
  • National Crime Agency

Automated decision making (when computers make any decisions about you)

We do not use automated decision making

Personal data being sent or processed outside of the UK and EU

We do not send or process data outside of the UK and EU, other than as part of our "Safe Drive Stay Alive" (SDSA) initiative. With Safe Drive Stay Alive we use the Road Safety GB Connect data collection platform, coordinated by a UK company, called First Car. They use a US based data company called Campaign Monitor.

We collect email addresses only that are used to send information about road safety and learning to drive, to those that have attended SDSA and opt-in to receive the information via monthly emails.

Please refer to Road Safety GB Connects Privacy Notice for further information.

Retention of data

Data will be retained in accordance with the Surrey Fire and Rescue Service specific data retention schedule.

Other information

For further information on our privacy notices, please see information and privacy.

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