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Banking and Credit Control Team - Privacy Notice

Details

  • Name of service - Banking and Credit Control Team
  • Directorate - Economy, Growth and Commercial
  • Date of issue - 23 May 2018
  • Review date - 23 May 2019

Notice

The reasons why we use your personal data

Purpose / function of the service

This privacy notice applies to the functions of the Banking and Credit Control that incorporates/carries out:

  • Raising invoices/credit notes
  • Setup and collection of direct debits
  • Refunds
  • Debt collection
  • Bacs payments
  • Bank account management
  • Purchasing cards

What processing of personal data is undertaken by the specific teams or services

Your personal data is collated for the purposes of bank account, debt collection and management in order to carry out our statutory responsibilities under the different legislative frameworks/ provide services/establish good business practices etc. In addition, we collect your personal data for the following:

  • Service delivery
  • Service improvement and planning
  • Prevention and detection of crime/fraud
  • Research
  • Statistical analysis and reporting
  • Safeguarding
  • Vital Interests

What information do we collect?

  • Name
  • Address
  • Contact Numbers
  • Email Address
  • Bank details

How we are allowed to use your personal data

Legal obligation or public task under various UK legislation including but not limited to:

Section 151 of the Local Government Act 1972 requires local authorities to make arrangements for the proper administration of their financial affairs

Consent

Where appropriate we will ask you for your consent to process your personal data, we will explain to you what we are asking you to agree to and why. If we have your consent to use your personal data, you have the right to remove it at any time. If you want to remove your consent, please contact us at the following email address myhelpdeskfinance@surreycc.gov.uk and we will deal with your request.

Who we share your personal data with.

  • HSBC
  • APT BACS
  • Worldpay
  • Tucasi
  • Parentmail
  • Wisepay
  • Parentpay
  • School Comms
  • TSP
  • Squid
  • Cardsave
  • Homepay
  • Tracing Companies
  • CFH Total Document Ltd

Automated decision making (when computers make any decisions about you)

Not applicable.

Personal data being sent or processed outside of the UK and EU

Not applicable.

Retention of data

Data will be retained for 6 years or in accordance with SCC countywide data retention schedule or service specific data retention schedule.

Other information

For further information on our privacy notices, please see information and privacy

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