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About our website

Our mission is to ensure online services are easy to use, intuitive and focussed on customer needs.

We are developing our website as a single source of accurate, up-to-date service information that can be accessed easily by all members of the public, whether self-serving (PC, mobile, tablet or other handheld device, TV or kiosk), or via the contact centre, or face-to-face at an office.

The site is managed by the Web and Digital Services team and we follow our web design principles, our web standards for page authors and web standards for developers.