Our mission is to ensure online services are easy to use, intuitive and focused on customer need.
We are developing the website as a single source of accurate, up-to-date service information that can be accessed easily by the public whether self-serving (PC, mobile, tablet or other handheld device, TV or kiosk), or via the contact centre, or face-to-face at an office.
In this section...
- Partnership websites and microsites
- Community led websites
- Photographs of children and young people
- Web standards checklist for page authors
- Guide to writing web pages
- Web standards for developers and suppliers
- Shortcut URLs and domain names
- Social media
- Website statistics
- Join the user testing panel
- Why your website feedback matters