Surrey Arts registration page accessibility statement

This accessibility statement applies to Surrey Arts registration page at https://uksurrey.speedadmin.dk/play/catalogue/courses

This website is run by Surrey County Council. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

Our aim is that you should be able to:

Change colours, contrast levels and fonts.
Zoom in up to 400% without the text spilling off the screen.
Navigate the website using just a keyboard.
Navigate the website using speech recognition software.
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We aim to meet the AA level of the Web Content Accessibility Guidelines (WCAG). This is the international standard for accessible websites and content. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is partially accessible. Some users may experience difficulties because:

Focus order is not predictable at some points. Focus is occasionally not visible.
Some elements are not controllable by keyboard.
Some page changes are not announced by screen readers.
Some form fields are not marked as mandatory. Some form fields are not correctly announced by screen readers.
After submitting a form, errors are not announced by screen readers.
At high levels of magnification, some elements are off screen.
Some headings are not correctly formatted/structured.

Details of all issues are set out below.

Feedback and contact information

If you need information on this service in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact surreyartsmusic@surreycc.gov.uk

Reporting accessibility problems with this website

If you have any difficulty using this site or think we are not meeting accessibility requirements, please contact surreyartsmusic@surreycc.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the “accessibility regulations”).

If you are not happy with how your accessibility complaint has been handled, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Surrey County Council is committed to making its online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Skip navigation is not provided. This fails WCAG criterion 2.4.1 Bypass Blocks. The impact is partially mitigated by the very small number of pages, but our supplier expects to fully correct this issue by September 2026.
After the login button, focus moves to hidden items. This fails WCAG criterion 2.4.3 Focus Order. Our supplier expects to correct this issue by September 2026.
At 400% zoom, some buttons are off screen and difficult to access. This fails WCAG criterion 1.4.10 Reflow. Our supplier expects to correct this by September 2026.
Pages lack specific titles – all use the generic title “SpeedAdmin”. This fails WCAG criterion 2.4.2 Page Titled. Our supplier expects to correct this by the beginning of 2027.
After activating “Show more” links, the focus doesn’t move to the revealed content. This fails WCAG criterion 2.4.3 Focus Order. Users currently need to reverse the direction of the focus to move to the revealed content. Our supplier expects to correct this by the beginning of 2027.
The grey boxes near the top of the registration page receive focus. This fails WCAG criterion 2.4.3 Focus Order. Our supplier expects to correct this by the beginning of 2027.
Some dropdown menus cannot be accessed by keyboard. This fails WCAG criterion 2.1.1 Keyboard. Our supplier expects to correct this by the beginning of 2027.
Tooltip help cannot be activated by keyboard. This fails WCAG criterion 2.1.1 Keyboard. Our supplier expects to correct this by the beginning of 2027.
Tooltips disappear when the cursor hovers over. This fails WCAG criterion 1.4.13 Content on Hover or Focus. Our supplier expects to correct this by the beginning of 2027.
Text does not respect browser font-size settings. This fails WCAG criterion 1.4.4 Resize Text. Our supplier expects to correct this by the beginning of 2027.
On the ‘login/create account’ page, form fields have missing labels. This fails WCAG criterion 1.3.1 Info and Relationships. Our supplier expects to correct this by the beginning of 2027.
Form errors are not announced to screen readers. This fails WCAG criterion 3.3.1 Error Identification. Our supplier expects to correct this by the beginning of 2027.
Cart status updates are not announced to screen readers. This fails WCAG criterion 4.1.3 Status Messages Our supplier expects to correct this by the beginning of 2027.
The navigation side menu does not capture focus and may obscure focused elements. This fails WCAG criterion 2.4.11 Focus Not Obscured. Our supplier expects to correct this by the beginning of 2027.
There is an empty H2 heading in the registration page. This fails WCAG criterion 1.3.1 Info and Relationships. Our supplier expects to correct this by the beginning of 2027.
In course descriptions, bold text is used instead of real headings. This fails WCAG criterion 1.3.1 Info and Relationships. Our supplier expects to correct this by the beginning of 2027.
Headings are not correctly structured on the login page. This fails WCAG criterion 1.3.1 Info and Relationships. Our supplier expects to correct this by the beginning of 2027.
Mandatory form questions are not indicated before submission. This fails WCAG criterion 3.3.2 Labels or Instructions. Our supplier expects to correct this by the beginning of 2027.
Required questions are not announced to screen readers. This fails WCAG criterion 4.1.2 Name, Role, Value. Our supplier expects to correct this by the beginning of 2027.
Teal dropdown expand/collapse state is not announced. This fails WCAG criterion 4.1.2 Name, Role, Value. Our supplier expects to correct this by the beginning of 2027.
“Show more/show less” expand/collapse state is not announced. This fails WCAG criterion 4.1.2 Name, Role, Value. Our supplier expects to correct this by the beginning of 2027.

What we are doing to improve accessibility

We have discussed the issues listed above with our supplier. They intend to correct some issues by September 2026 and the remainder by the beginning of 2027.

In the meantime, if you are unable to use the registration page please contact us as described in the ‘feedback and contact information’ section above.

Preparation of this accessibility statement

This statement was prepared on 28 July 2026. It was last reviewed on 28 July 2026. This website was last tested for accessibility on 7 July 2026. The test was carried out by Surrey County Council using a combination of manual and automated testing against WCAG 2.2 AA.