Accessibility statement for the library catalogue

This statement for the SirsiDynix Enterprise library catalogue has been produced by Surrey County Council, based on information provided by the supplier, SirsiDynix.

Compliance status

The library catalogue is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements in particular areas, please contact Web and Digital Services.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • Landmarks are not used to identify page sections.
  • Not all pages contain an appropriate use of headings.
  • There are instances where link text is not sufficiently different from the surrounding text.
  • Some font sizes are too small.
  • Some colour contrast of text is not sufficiently distinguishable from the background.
  • Date picker on the ‘join the library’ form cannot be used with a keyboard.
  • On the search results page, none of the checkboxes can be selected using a keyboard.
  • The menu items in the ‘select an action’ dropdown are navigated using the tab key, whereas other dropdown menus on the site are navigated using the arrow keys.
  • It is not possible to close down the ‘write a review’ window using the keyboard and the close button.
  • The search box initial focus when the page loads and it isn't possible to use backspace to navigate back to the previous page.
  • Some search result data and other links are repeated multiple times to screen readers.
  • Screen reader users aren’t alerted if a user enters the wrong PIN in the confirm PIN box.
  • Some parts of the website have no focus styles or focus styles which are difficult to see.
  • There is no reflow for smaller screen devices or users magnifying content.
  • The tabs on the My Account page are read out to screen readers but cannot be selected
  • When using a screen reader to use a drop down list it is not possible to access all content.
  • When moving to a new page using the links in the masthead, the focusable element is the search box and this is read out to screen readers and not the page title or other information to provide context to for the new page.
  • When carrying out a search, the focus remains in the  search box creating a barrier for screen reader users accessing search results.
  • On the search results page, the checkboxes for filtering the results cannot be selected using a keyboard. Users can select the accompanying link but this doesn’t have a focus style.
  • The search filtering results contain two buttons, ‘include’ and ‘exclude’, for screen reader users, they are read out as one button and only the 'include' selection is available.
  • When viewing the details for each catalogue item in the pop-up window, the available tab contains a table which has these accessibility issues. The heading for column 3 isn’t read out with the table contents. The headings for columns 1, 2 and 4, including the sortable instructions, are read out with the table contents which may cause confusing is users.
  • When viewing the details for each catalogue item in the pop-up window, the ‘more about this title' tab contains an instruction that ‘we have ebooks, digital audiobooks, and other electronic resources available. Look for the (e) below’ – however there is no '(e)', no content or further information on how to find these alternative formats.
  • The checkboxes on the window opened by selecting ‘view all’ in the search result filtering options cannot be selected using a keyboard.

How we tested this website

This website was tested using keyboard controls, NVDA screen reader and WAVE.

What we're doing to improve accessibility

To improve the accessibility of this website, we are working to deliver a new system which will make it easier for us to make this website accessible and usable by all people.

This statement was prepared on 26 November 2021 and was updated on the same date.