Partnership Learning and development with SCSA

The Surrey Children's Services Academy (SCSA) provides a range of partnership safeguarding workshops for practitioners, managers and volunteers working with children, young people and their families in Surrey.

The workshops reflect learning and good practice from case reviews, audits, domestic homicide reviews and child deaths as well as changes in legislation, policy and guidance.

We aim to share both national and local best practice through a range of digital and face to face workshops and learning events. This ensures that Surrey's professionals are equipped with the knowledge and skills to safeguard children and young people in Surrey.

The ethos is that our learning is multi agency, providing professionals with a vital opportunity to learn from each other and with each other; ensuring that professionals work together and share information within the safeguarding process to ensure positive outcomes for children and families.

Partnership Safeguarding Training Pathway and Offer

Partnership training requirements for practitioners working with children and families:

Level 1: All staff, including support staff, require basic safeguarding training; Working Together to Safeguard Children (WTSC). It is the responsibility of the individual agency to provide this training either via an e-learning package or classroom-based sessions.

Working Together to Safeguard Children (Surrey County Council) digital learning

If you need to update your basic safeguarding knowledge or are new to working with children and families in Surrey, the WTSC online course covers:

  • What is abuse (physical, emotional, sexual abuse and neglect) including child exploitation, honour based abuse, radicalisation and extremism, online exploitation and the impact of domestic abuse
  • Recognising signs and behaviours which may be related to abuse or neglect
  • What to do if you are worried about a child or young person
  • Surrey's Effective Family Resilience (Levels of need) and Request for Support process including Children's Single Point of Access (C-Spa) contact details


  • Surrey practitioners and managers; via Olive (Surrey's Learning Management System)
  • Non Surrey County Council staff, partner agencies, voluntary sector and volunteers: You first need to register on Olive (top right), request a code and then you are redirected to the WTSC e learning on Olive.

Safeguarding digital learning Olive registration and courses

Level 2: Frontline staff who work predominantly with children and young people and/or their parents require WTSC, Foundation Module 1: Multi-agency Safeguarding Children - Effective Family Resilience and Family Safeguarding (see below for details) and e-learning in the following areas:

SCSA - Safeguarding digital learning

SCSA have commissioned a range of safeguarding and awareness e learning courses for practitioners, managers, volunteers and foster carers who work with children and families in Surrey. The courses have been categorised into relevant safeguarding levels for health and other organisations. These free courses include the following:

  • Abuse related to beliefs in witchcraft
  • Bullying and cyberbullying
  • Child sexual exploitation level 1
  • Child sexual exploitation level 2
  • Domestic abuse
  • Gangs and youth violence
  • Honour based violence and forced marriage
  • Human trafficking and modern day slavery
  • Neglect
  • Online safety risks to children
  • Safeguarding children with disabilities
  • Self-harm
  • Sexual abuse and recognising grooming
  • Substance misuse
  • Unconscious bias

Please self-register via the following link and then complete the various modules as required.

Safeguarding digital learning Olive registration and courses

For further information or assistance with the Me Learning modules please contact Surrey Children's Academy

SCSA face-to-face training

The SCSA, in line with government guidance, has currently ceased all classroom-based events. However, when face to face learning is permitted again our offer will resume. As before, the offer includes a suite of core safeguarding courses that are mandatory for safeguarding leads across the Surrey partnership, as well as specialist courses that target individual practitioner groups or explore specific themes in depth.

Our core safeguarding offer consists of

  • Foundation Module 1: Multi-Agency Safeguarding Children – Family Resilience and Family Safeguarding and Foundation

Module 1 explores attitudes and values which affect the practice of safeguarding, develops and awareness of current legislation and guidance, considers thresholds and decision-making as well as interagency roles and responsibilities in the safeguarding process. Emphasis is given to the established practice models in Surrey, i.e. Family Resilience and Family Safeguarding.

Level 3: Senior Officers/Managers/Deputy/Designated Safeguarding Leads (DSLs) require the above courses plus Foundation Module 2: Child Protection Conferences, Plans and Core Groups (FM2).

Designated Safeguarding leads are expected to disseminate regular safeguarding updates to staff in their organisation. Organisations must have enough DSLs to ensure one is always available to staff. WTSC materials are available from Surrey Childrens Academy and the Education Safeguarding Team

  • Foundation Module 2: Child Protection Conferences, Plans and Core Groups. Foundation

Foundation Module 2 explores the section 47 enquiry (Children Act 1989) process through to child protection conferences and outlines a thorough understanding of the roles and contributions of practitioners in this process. They also consider child protection plans and the function of core groups.

Further specialist learning offer includes topics such as child exploitation, domestic abuse, neglect, parental substance misuse, self-harm, managing allegations, safeguarding disabled children, fetal alcohol syndrome disorder, honour based abuse etc. Participants attending these sessions can explore the topics in depth and enhance their knowledge and skills. Access of virtual and face to face training is via the Surrey Safeguarding Children Partnership Course Bookings

Domestic Abuse

A range of learning opportunities for Domestic Abuse are now available. To find out what is on offer and book your place visit the Surrey Safeguarding Children Partnership Events

Safeguarding foundation courses

Charges for SCSA partnership workshops apply to some foundation and specialist workshops if your organisation does not contribute annually to the Surrey Safeguarding Children Partnership (SSCP):

  • Virtual half day e.g. FM1 and FM2 (£30 per day charities, £50 per day for organisations or individuals not contributing to the SSCP)
  • Full day (£50 for charities, £100 for organisations and individuals not contributing to the SSCP)
  • Some events are charged at different rates; see for booking details.

Single Agency training

Agencies and organisations have a responsibility to ensure their staff are appropriately trained for all areas relevant to their practice. Therefore, it is expected that they regularly carry out their own training needs analyses and have a robust training programme in place.

Designated Safeguarding Leads (DSL) Training for Schools and Early Years

DSL's in schools and early years settings are required to undertake DSL (New to Role) training and after 2 years DSL Refresher training. For schools and early year's settings this is now provided by Surrey County Council, booking via the Services for Schools website.

The usual route is for practitioners to undertake FM1 and 2 and then attend DSL New to Role training.

DSL's provide regular updates (at least annually) to staff in the setting and deliver Working Together to Safeguard Children training. Materials for WTSC are available from and for schools via DSL's (not including school-based DSL's) may be required to undertake a Train the Trainers course prior to delivering this training unless they are teachers or have completed such training previously.

Adult Survivors of Childhood Abuse

Reporting to the police that you have been a victim of child sexual abuse is a huge decision. Many adult survivors carry the burden of their abuse for years before deciding to speak out, and some never do. Understanding what happens once police are contacted can help a victim of child sexual abuse make a more informed decision, and one which is the right decision for them as an individual.

Operation Hydrant, working with Police Scotland, have developed a short animated film aimed at providing supportive information to adult victims and survivors of child abuse who may be thinking of reporting to police and wondering what comes next.

Based on two fictional characters, both of whom are survivors of child abuse, the film takes the viewer on an educational journey from understanding what child abuse is, to providing information on the reporting process, the criminal justice process, and the support available.

View on YouTube

Fearless in Surrey - Crimestoppers is a youth service of the Charity Crimestoppers. It is aimed at 11 to 16 year olds and helps empower young people to make positive, informed decisions about reporting crime. This organisation offers e learning packages and activities for young people.

Emily Drew of Fearless represents the youth service, supporting Crimestoppers in Surrey to help children in schools, promoting a number of e-learning packages, to support children in Surrey.

For information in Surrey contact:

Surrey Virtual Schools (SVS) – Training and Events

Virtual Schools for children in care exist throughout the country to improve educational outcomes of care experienced children and young people. The Surrey Virtual School (SVS) is not a 'bricks and mortar' school but a local authority team who bring together the data and information about children and young people who are cared for by Surrey LA as if they were in a single school. That way, their progress can be closely tracked and supported, and interventions can be targeted in a more strategic way.

Surrey Virtual School offers a programme of training and events for designated teachers, school governors, foster carers, social workers, early years and post 16 settings throughout the year.

To find out more about the offer and to access training and development from the team please visit Surrey Virtual Schools.

Team Around the Family (TAF)

Providing early help is more effective than reacting later. Early help means providing support as soon as possible as a problem emerges at any point in a child's life, from the foundation years through to the teenage years. Early help can also prevent further problems arising; for example, if it is provided as part of a support plan where a child has returned home to their family from care, or in families where there are emerging parental mental health issues or drug and alcohol misuse.

Effective early help relies upon local organisations and agencies working together to:

  • Identify children and families who would benefit from early help
  • Undertake and assessment of need for early help
  • Provided targeted early help services to address the assessed needs of a child and their family which focuses on activity to improve outcomes for the child.

Working Together to Safeguard Children 2018

What is a Team Around the Family (TAF)?

A Team Around the Family (TAF) brings together practitioners from a wide range of different statutory and voluntary agencies to work with a family. The focus is on working with the family in a holistic way using a whole family approach.

All members of the TAF should respect each other's roles and responsibilities and the child champion should make sure that the all right agencies including voluntary organisations that child and family are engaged with, are included. A TAF meeting is an opportunity for families to be heard and listened to non-judgementally, their strengths acknowledged, and their needs or concerns discussed with a view to providing help and support. It is important to keep the voice of the child and family at the centre.

Who attends a TAF?

A TAF consists of as many members of the family as appropriate and key practitioners from education, health, the police, social care and housing (as applicable). Surrey partner, statutory and voluntary organisations may also attend the TAF to give their input, advice or resources.

Every family will have an appointed child champion from a lead agency. The child champion should be someone who knows the family well and works closely with them. They will be a central point of contact for the family.

What happens at a TAF?

  • Information is shared by family members and practitioners
  • Actions are identified to address needs and build on strengths and recorded on the Family Action Plan
  • If appropriate, other services should be consulted and invited to the next TAF
  • Members of the TAF are jointly responsible for developing and delivering the package of support
  • Each member is responsible for completing their assigned actions
  • Each member should support the lead practitioner by keeping them informed, providing information and attending meetings
  • Progress is regularly reviewed

What are the benefits of a TAF?

  • Families feel listened to and contribute to a plan which includes the changes they want to make
  • A plan is created which considers the needs of the child, the parents and the family as a whole
  • Families access resources and services more easily
  • Families provide consent for their information to be shared with the different agencies
  • Communication between professionals is improved to reduce duplication of work
  • Outcomes for families are more likely to be met
  • Change is sustained within the family

Early Help Assessments

What is an Early Help Assessment (EHA)?

The Early Help Assessment is a way of identifying emerging problems and potential unmet needs of individual children and families, identifying strengths and protective factors and bringing together an offer of support so that children have the opportunity to achieve and thrive within their own family.

An EHA should support practice and how we engage with children, young people and families.

How does an Early Help Assessment Help?

It is a whole family approach, empowering families to take responsibility by working with them, not doing things to or for them. The voice of the child should be the centre of all decisions and influence the planning of help and services.

The EHA will support a family to:

  • Be supported and empowered to identify their own problems, needs and solutions
  • Receive the right help at the right time
  • Build on a family's strengths - supporting them to get back on track
  • Only tell their story once as the Early Help Assessment is a shared document
  • Know that all practitioners will work together with the family and act as champions of the child/children

When and how is an Early Help Assessment Used?

Not all families need an EHA to receive help but this should be carried out where multiple agencies are needed to provide the help that is needed. Engaging with the family to obtain their consent will be key to achieving change and successful outcomes for the child.

The practitioner leading the assessment will act as the child's champion to find out :

  • How things are for the family and how it effects their children?
  • Who is in the family's wider network of support?
  • What they think is going well in their family?
  • What they would like to be different?
  • What support they already have?
  • Views of the child/children and their family.

The practitioner and family work together to complete the Early Help Assessment and identify and agree the additional support that could be offered.

Confidentiality - how is personal information kept safe?

Permission should be granted by the family before any information is shared. Information which is provided by a family will only be shared with those that need to know unless there are concerns that a child or young person is at risk of, or is suffering, abuse or neglect; when an adult is at risk of harm; or to help prevent or detect a serious crime.

Child's Champion role and what happens next?

The child champion should be someone who knows the family well and works closely with them. They will be a central point of contact for the family. They ensure the family is listened to, supported and kept informed. They will work with the family to complete the Early Help Assessment and support the wider family and professional network in implementing the family plan.

Depending on the outcome the child's champion may continue to support the family or arrange a Team Around the Family with other practitioners coming together to offer the most appropriate support.