User Voice and Participation consultations

Live Consultations

Children and Young People's Haven Hours Review - closes Monday 20 July 2020

The Children and Young People's Haven is a mental health crisis drop in for young people aged 10 - 18 years. Young people can drop in and get support from a Mental Health Practitioner, a Youth Worker or an Advocate. For more information, visit the CYP Havens website.

Between August 2019 and October 2019, the User Voice and Participation team conducted a survey about the Children and Young People's Haven to hear from young people, professionals and parents/carers. This survey was to find out what was working well and what could be improved. From the results of the survey, we heard that young people, parents/carers and professionals thought that the CYP Haven hours needed to be reviewed.

We would like young people to answer this short survey to help us look at new potential hours for the CYP Havens. We want to know what hours the CYP Haven should open and close on week days and weekend days. We also want to know what days you would like your local CYP Haven to be open.

Children and Young People's Haven Hours Review Questionnaire


Closed Consultations

Our Voice Matters Survey 2020

This year, we are conducted a countywide survey for children and young people to share their views on the things that matter to them. We wanted to check in with Surrey children and young people and ask about their community, their health and happiness and give them a forum to have their voices heard.

The 2020 survey closed Sunday 17 May 2020, we would like to say thank you to everyone who took the time to complete this survey, your views will make a huge difference.


The Big Survey 2020

The Big Survey is an annual questionnaire for looked after children and care leavers. Completing this survey gives children and young people the opportunity to give feedback on services and have their voice heard.

Each year we use the responses received to improve our service and practice throughout Surrey. This survey has been distributed to Surrey's children and young people for the past 9 years and is supported by the Corporate Parenting Board and CPOG. The Big Survey has been exceedingly successful in capturing the voices of looked after children & care leavers in Surrey and most importantly making positive changes and differences to the lives of our young people.

The 2020 survey closed Sunday 17 May 2020, we would like to say thank you to everyone who took the time to complete this survey, your views will make a huge difference.


Virtual Health Assessments for looked after children and care leavers

This was a survey consisting of just four consultation questions to capture the feedback from looked after children and care leavers in Surrey, regarding health assessments. This feedback will be formed into a report and distributed to the appropriate professionals, to improve professional practice and service development.