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Help and support for survivors of domestic abuse

In an emergency, call the police on 999

In a non-urgent situation, you can contact Surrey Police by calling 101.


How to view the Internet safely - The Your Sanctuary website has advice on covering your Internet tracks from an abuser.


Who to contact for further help and advice:


Surrey domestic abuse helpline

yourSanctuary is a local charity that provides a range of services which offer emotional and practical support to people and their children who are experiencing or have experienced domestic abuse. They work to prevent domestic abuse and undo the damage it does, by providing comprehensive prevention, advocacy and educational programmes. Their 24 hour helpline: 01483 776822 offers immediate emotional support, as well as confidential advice and information that can also be found on their website.


Outreach Services in Surrey

They offer an independent, confidential, listening service to anyone affected by domestic abuse.

  • East Surrey Outreach Service - 01737 771350 (Serving Reigate and Banstead, Mole Valley and Tandridge)
  • Your Sanctuary Domestic Abuse Outreach Service - 01483 776822 (Serving Woking, Runnymede and Surrey Heath)
  • North Surrey Outreach Service - 01932 260690 (Serving Epsom and Ewell, Elmbridge, and Spelthorne)
  • South West Surrey Domestic Abuse Outreach Service - 01483 898884 (Serving Guildford and Waverley).

They are a free and impartial services, who can assist by giving practical help and emotional support as well as providing information on a wide range of matters, including housing matters, benefits, safety planning and the needs of children affected by domestic abuse. They can also assist with accessing refuge accommodation if you need to leave your home in order to keep yourself safe.

Support can be given by telephone or, where appropriate and safe, with one to one meetings. Outreach services offer anything from a one off opportunity to talk, to longer term, ongoing support and assistance. They will also help you deal with other agencies, in an advocacy role, to help you get the services or information that you need. This means they will support you in talking to the police, legal services, housing or benefits agencies etc, according to your wishes and needs. Outreach services are also able to talk to you about how to get appropriate legal information and advice.


Surrey Against Domestic Abuse website

The Surrey Against Domestic Abuse website offers help and support for anyone in the county affected by domestic abuse. Visit www.surreyagainstda.info for more information.


Victim Support

VSS offer support, information and advice to all victims of crime. Surrey police put all reporting crime in touch with them. Victim Support also offer support and information to those who have or are experiencing domestic abuse or are worried about someone they know. Find out more on the Victim Support website or contact them on: 0845 38 99 528.


Websites offering help and support

Files available to download

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