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Getting support

When you look after someone who needs a lot of support, there may be times when you need help too.


Carer support service

Surrey's carer support service provides local information, advocacy, and training.

They can also give you someone to talk to in confidence, provide access to support groups and social events and can help with obtaining services for you and the person you care for.

For more information:

Email: carersupport@actionforcarers.org.uk
Call: 0303 040 1234
Text: 07714 075993

Dementia carer's support

If you are caring for someone with dementia there are a number of dedicated support groups and schemes that can provide you with support and advice. To find a scheme near you visit our Surrey Information Point website.

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Digital tools to support you

Carers UK provide carers in Surrey access to a wide range of digital tools and essential resources that may help make your caring situation easier.

You can access the digital tools, listed below, for free via the Carers UK website (Your Free Access Code is: DGTL3562) or use the links below to get more information on each of the tools:

  • Upfront a simple tool to support you to navigate the benefits and entitlements system. Fill in your details, spend a couple of minutes answering questions and you'll be guided  to the information you need.
  • Jointly - an app which helps you manage and coordinate activities and share information between those who you share the care with.
  • E-learning - a variety of courses which aims to help you identify and find resources, technology and sources of support to help you in your caring responsibilities.

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Financial advice

There may be a number of benefits, which you could be entitled to as a carer. The person you care for may also be entitled to benefits.

Your local Citizens Advice provides free, confidential and professional advice, including a benefits check service.

The Carers UK benefits calculator can also help you find out about benefits and entitlements.

If you are looking after the finances of the person you care for, you may also want to explore legal issues like power of attorney. For more information on managing someone else’s affairs visit the Citizen Advice website.

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Carer’s assessment

If you look after someone you have the right to ask for a carer’s assessment. A carer’s assessment looks at the impact your caring responsibilities have on your life and what social care support you might be eligible for.

If you are eligible for support from us your needs could be met by a range of options, including paid services and services provided by the voluntary sector.

If you are not eligible we will give you information and advice on where you can get the help you want.

You can ask for an assessment at any time through our online carers enquiry form, or by speaking to our information and advice line.

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