Skip to main content

Practical support for people with disabilities

There are a number of county wide and local services that offer specialist information, advice and support to adults with learning disabilities, physical, hearing, visual impairments and long term conditions. Search our online directory – Surrey Information Point – to find services near you or explore the options below.

PA finder

A Personal Assistant (PA) is someone who is employed directly by someone with a social care and / or support needs.

PAs may provide personal care and domestic help and also assist the person to meet their friends, go to work, go out for meals, participate in activities or go shopping.

To help you find a PA use the PA Finder website or call: 01483 458111 or Text: 07919 418 099

Money matters

There is a wide range of disability-related financial support, including benefits, tax credits, payments, grants (e.g. disabled facilities grant) and concessions (e.g. council tax discounts for disabled people). It's important to make sure that you get all the financial help that you're entitled to.

For information and advice on benefits and related financial matters contact:

Patient passport

The Patient Passport (PDF) is a document which people with a long term neurological condition or other disability can complete to help healthcare staff to provide the right help during a stay in hospital.

This passport has been designed to give healthcare professionals all the essential information about your needs and requirements.

You should take your completed patient passport, with you whenever you visit hospital and show it to the doctors, nurses and any other healthcare professionals you come into contact with.

If you are admitted to hospital, ask the nurses to keep your passport with your notes at the bottom of your bed.

The passport is not expected to hold all the available information about you, however it should contain enough detail to enable staff within the health service to understand your everyday needs.

Fill in your Patient Passport

Activities and day centres


Active Surrey works with partners to increase opportunities for disabled people to participate in sport and physical activity. To find out more about what is on offer visit the Active Surrey website

Day centres

There are lots of day centres, groups and clubs across Surrey specifically for disabled people that will give you the chance to get out and about and meet other people. Find details of the day centres near you by searching Surrey Information Point.

Radar Keys/ National Key Scheme

The National Key Scheme (NKS), previously known as the Royal Association for Disability Rights (RADAR) Scheme, provides access to over 9,000 locked disabled public toilets around the UK.

NKS keys cost £5.40, including postage and packing. These can be bought from directly from the Disability Rights UK shop.

Or locally from:

A National Key Scheme guide is produced for purchase each year, which lists the location of every NKS toilet on record.