Coronavirus: support and information
If you need help during the coronavirus outbreak, please see our coronavirus webpages.
If you're starting to struggle with everyday tasks, you may need support to help you remain independent at home. This could be for things like washing and dressing, or general help around the home.
Organisations can provide this type of support, known as personal care or home care, for as little as a couple of hours a week all the way to full-time.
Find organisations that can help you by searching our online directory of care and support – Surrey Information Point – using search words such as 'bathing', 'home care', or 'cleaning'.
Short term support
If you've just come out of hospital, or have had a period of illness and aren't coping at home, you may just need some extra support at home to get back on your feet.
Surrey's Adult Social Care Reablement Service can support you for as little as a couple of days up to a maximum of six weeks to help you relearn skills, regain confidence, or master new skills.
Some of the tasks we can provide support for include: getting up or going to bed, bathing or showering, and toilet needs.
Will I have to pay?
If you are assessed to have a short-term support need to relearn skills, regain confidence, or master new skills, reablement services may be provided free for up to a maximum of six weeks. Sometimes you will need help for less than this period.
After this period, if you need longer term support, you may have to pay. To work out if you need to contribute to your support and what that amount might be, you will be asked to complete a financial assessment form.
If you have to pay for your long term support we can advise on how to get the services you need.
How to get help
If something has happened and you think you need short term help at home, your doctor or hospital team can refer you for support, or you can get in touch through our information and advice line.
We have a new Adult Social Care Online service that allows you complete online forms quickly and easily, 24 hours a day, seven days a week and at a time that suits you. These online forms will:
- Tell you if they are likely to qualify for social care support
- Signpost you to local services that are relevant to their needs
- Help you to decide whether to continue with a more detailed assessment
- Tell you if you are likely to have to pay for support, and estimate how much that may be.