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Technology to help to stay safe

Coronavirus: support and information

If you need help during the coronavirus outbreak, please see our coronavirus webpages.

You can find details of our community helpline and other ways to get support on our I need help page, and there's also help and support if you are self isolating.

There are various electronic tools that can help you live independently and remain safely at home for longer.

Community Alarms and Telecare use an alarm unit connected to your telephone and linked to a helpline. When an alert is raised (via a wearable pendant, or other sensor e.g. smoke alarms, fall detectors or pill dispensers.) the helpline is called automatically. Once connected, the helpline will know you need assistance and get help to you.

Each of the borough and district councils within Surrey offer a community alarm and Telecare service. There is a small weekly charge for the community alarm.

Your borough or district council will be able to give you more details about the services available and how much these may cost.

Who to contact

Contact details for each of the borough and districts community alarm and Telecare schemes can be found on Surrey Information Point or by visiting Surrey Telecare website