We are working in partnership with key organisations to make sure that vulnerable people in Surrey are kept safe from fire.
Research has shown that people with one or more of the following issues are more at risk from fire:
- over the age of 60 (risk increases with age especially age 75 and over and significantly increases over age 85)
- live alone
- suffer mobility or hearing loss issues
- have mental health issues including dementia and memory loss
- have a learning, physical, cognitive or sensory disability
- have alcohol or drug dependency
If you, a family member, or someone you care for, is considered more at risk of fire, because they are less able to notice or escape to safety when a smoke alarm goes off, then there's extra protection and support available across Surrey. Most of these services are absolutely free.
Firstly, call Surrey Fire and Rescue Services:
- Telephone: 0800 085 0767
- SMS: 07860 053 465
In an emergency always call 999
Safe and Well visits
They can do a free Safe and Well visit. They will then assess what equipment and resources are needed for that person.
View our flyer here to see the kind of equipment they can arrange to install, to help keep vulnerable people safe from fire. These preventative measures can help save lives. For more information visit the Surrey Telecare website.
For additional information and to request a home safety visit:
- Keeping you safe from fire public information leaflet
- Home safety check visit – call 0800 085 0767
You can get further information from these websites:
- Fire - make your home safe materials on the GOV.UK website (Easy read)
- Surrey Fire and Rescue Service
Please see below the training DVD for care staff.
Files available to download
- Keeping you safe from fire leaflet (1.1 MB)
Keeping you safe from fire - Are you at risk?