Information and support for care providers

Working with us

Here you can find the relevant information on the services we buy, the different types of contractual arrangements and the process for becoming a provider with Surrey County Council.

Surrey buys a number of services to support the residents of Surrey. These include:

Apply to join one of our care contracts (On-boarding process) ​

If you are interested in working with us, you will need to complete our on-boarding process. Further details about how to become a home care provider for Surrey can be found below:​

Rate uplifts ​

You can view the Adult Social Care - 2021-2022 Inflationary Uplifts (PDF) for Surrey County Council's care contracts.

Current and future contract opportunities​

For information about the current and future procurement activity that is taking place within Adult Social Care at Surrey County Council, please visit our procurement section.

Surrey County Council will advertise opportunities on Proactis – Supplier Network.

Simply type 'Surrey County Council' into the search bar to find Surrey County Council's notices.

Business advice​

To find information relating to setting up or growing a business, access to training and funding, and employment and skills please visit the Enterprise M3 Growth Hub or the Coast to Capital Growth Hub depending on your location in Surrey. The council also has further information on starting a business.

Residential and nursing care

Information and services

To provide residential or nursing services on behalf of Surrey County Council, you will currently need to sign up to become a 'Spot' provider. Please email ascplacements@surreycc.gov.uk for details of our spot contracting process. ​Later this year, this approach will be changing to a new procurement process.

Integrated residential and nursing for older people procurement opening 2021

Surrey County Council (SCC) and Surrey Continuing Healthcare (CHC) are working together to develop a new strategic approach to residential/nursing care placements for older people that enables us to work more closely with the care home market. Our ambition is, as always, to source good quality residential and nursing care for older people requiring Adult Social Care and Continuing Healthcare funded placements. This alignment between Health and Social Care will ensure our approach as a system is joined up and flexible, with a consistent purchasing approach for residential and nursing care to give greater clarity for providers. ​

Later this year, we will be bringing to market a tender for a six-year contract for residential and nursing care in the form of a Dynamic Purchasing System (DPS), which will provide flexibility for providers to join throughout the life of the contract and the opportunity to agree pricing up front. We are also establishing a Joint Central Brokerage Team which will make the placements approach easier and less ad-hoc for all parties.

All the providers on the DPS will be shared across Surrey CHC and Surrey County Council via a consistent single procurement process giving significant business benefit and reassurance of work. The DPS provides Surrey CHC and Surrey County Council with a list of contracted providers enabling us to build relationships and communicate more effectively with the providers we work with. ​

Please register now on in-tend to get ASC alerts for Surrey. Once the tender for the new contract goes out, you will be alerted.

Provider drop-in sessions​

Surrey commissioners hold a monthly drop-in for residential and nursing care older people's providers. This is an opportunity to stay up to date on any changes in policy or raise any concerns senior SCC officers and health partners. It's also a chance to network and discuss issues, better ways of working and enable better collaboration. If you would like to attend, please email asc.commissioning@surreycc.gov.uk

Provider Uplifts

For detail on the application of 2021/22 inflationary uplifts by ASC care sector, please read the Adult Social Care - 2021-2022 Inflationary Uplifts (PDF).


Files available to download