Care and support for adults

Surrey's Information and Advice Strategy about care and support 2021 to 2026

Providing the right information and advice about care and support at the right time and in the right place is a key part of our approach in Surrey.

The Care Act 2014 requires organisations working across health and care services, including voluntary community and faith networks, to pro-actively signpost people to preventative and early intervention services and the wide range of local options available to keep them independent, safe and well.

Our strategy sets out how Surrey County Council, the NHS and other providers of information and advice in Surrey will work together over the next five years supporting residents to be aware of, and understand how to, access information and advice about care and support to help them make informed choices and take control of their lives.

Our ambition in Surrey is that residents experience a consistent and quality information and advice service wherever they turn to and that professionals and volunteers are knowledgeable about the most appropriate support in local communities.

Our strategy was co-designed with many partner organisations and is endorsed by the Adults Leadership Team. Surrey County Council's Prevention and Wider Determinants of Health Board has also identified the critical role that information and advice plays in delivering the priorities of the local Health and Wellbeing Strategy.

We encourage all key partners in Surrey to sign up to this strategy and join with us to work together to ensure residents can access the information they need in a range of settings, at critical times in their lives and are signposted appropriately.

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