What to do if you think your child has SEND

If your child needs more support with learning than others, they may have special educational needs and/or a disability (SEND), which can include things like:

  • not learning as quickly as most other children
  • a learning difficulty such as dyslexia
  • a disability or health problem
  • struggling to communicate or understand what people are saying
  • social communication difficulties
  • emotional or mental health problems
  • sensory and physical needs
  • processing difficulties

As many as one in five children may need extra support at some stage with their learning.

The Learners' Single Point of Access (L-SPA) has been created as part of Surrey's vision and drive to ensure that all our children have access to a good quality education and receive help and support where there is a concern about the development and/or learning needs of a child, in a timely way.

If you have a SEND-related enquiry or concern, you can call the Learners' Single Point of Access (L-SPA) on 0300 200 1015.

Professionals working with children or young people in Surrey can use the L-SPA to request support, should they have concerns about a child or young person's learning or development.

In cases where children and young people's needs are so complex that a statutory assessment of their Education, Health and Care needs might be appropriate, professionals can submit a request for an EHC needs assessment to the L-SPA.

Pre-school children (0 to 5 years)

For more information about how to support a child with SEND, please visit the Surrey Local Offer webpage. If you are a practitioner in a setting or a school supporting an early years' child please visit the Surrey Local Offer - Early Years page.

If you think your child may be delayed in their development or have sensory needs it is important you speak to your:

Surrey County Council's Graduated Response Early Years Team have SEND Advisors who support early years providers in the private, voluntary and independent sector in identifying special educational needs of children. They do this by working with the setting, offering advice and support, giving guidance on SEND processes and meeting with parents in collaboration with the SENCO. They can be contacted via the following generic email addresses:

  • North east: SectorNE@surreycc.gov.uk (Elmbridge, Epsom and Ewell and Spelthorne)
  • North west: SectorNW@surreycc.gov.uk (Runnymede, Surrey Heath and Woking)
  • South east: SectorSE@surreycc.gov.uk (Mole Valley, Reigate and Banstead and Tandridge)
  • South west: SectorSW@surreycc.gov.uk (Guildford and Waverley)

A Graduated Response process and document is available to help identify the provision required to support children; and can be found on the Surrey Local Offer - Supporting Children with SEND in the Early Years using a Graduated Response webpage.

Support available for pre-school children with SEND:

School aged children

For school age children the Parents and carers guide to special educational needs (Gov.uk) explains in general terms the help available and how you can get it.

In Surrey, if you think your child has SEND you will be supported in line with the Department for Education's SEND Code of Practice.

The needs of most children will be met through additional support available in the child's education setting. For more information, please contact the L-SPA or speak to the setting itself

If you or the school believe that the support available is not enough to meet your child's needs, you can ask for the statutory assessment process to be started, to assess whether your child needs additional support via an, education health and care plan.

We provide support through schools and follow a staged approach, each providing a higher level of targeted support for your child, depending on each individual's needs. We work closely with the school's designated special educational needs coordinator (SENCO).