If you decide to appeal against Surrey County Council's decision regarding your child's education, you can do so to the First-tier Tribunal (Special Educational Needs and Disability). Details of how to do this are on the Department of Justice website along with all the forms you will need for the tribunal process.
You have two months to get your papers into the SEND tribunal. This runs from the date of the letter from Surrey County Council with our decision in it, which will tell you about your right of appeal. You should call the SEND team on 0132 5289 350 to alert them you plan to lodge an appeal. The team can then make sure you receive information you will need to take the matter further.
It will be several months before the tribunal can hear your appeal and there will be deadlines you will need to meet during the appeal process. Advice and support to help you with your appeal is available from:
You can withdraw your appeal at any time.
Complaints about Surrey County Council
If your complaint relates to Surrey County Council:
- not assessing special educational needs within time limits or
- failing to make sure your child receives the support needed, as outlined in the statement
these should be referred to the local authority's complaints procedure initially. If you aren't satisfied with the response you receive you may chose to complain to The Local Government Ombudsman.
If your child isn't getting the support outlined in the statement, before referring to the ombudsman, make sure you have:
- spoken with the school to find out why
written to Surrey County Council:
Area special educational needs manager (north-east and south-east)
Elmbridge Civic Centre
Area special educational needs manager (north-west and south-west)
35 Guildford Road
You may also want to investigate mediation as a way of resolving things. Contact Global Mediation for advice.