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Apply for a student fare card

Introduction

The scheme for the 2018/19 academic year (starting September 2018) is now open.

The student fare card scheme gives students aged 16-18 who live in Surrey reduced rate bus and/or rail travel to schools and colleges.

There are two separate cards available – a bus fare card and a train fare card.

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Check you are eligible

To be eligible for a student fare card, you must be:

  • aged 16-18 (under 19 years old on 1 September in the year of application) and
  • living in one of the administrative boroughs/districts of Surrey and
  • attending a full-time education course on the date of the card's issue. Paid apprenticeships are not eligible for a student fare card.

and:

  • your journey must start and/or finish in Surrey.

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Decide which card(s) you need

Select the appropriate card below to see detailed information, including costs, eligible journeys and conditions of use.

Train student fare card

  • The card allows 16-18 year old Surrey students in full-time education to buy a season ticket (only for travel to and from home and school/college) at a reduced rate of 1/3 off the standard adult cost.
  • Season tickets are available for seven days (minimum), one month, and between one month and one year.
  • You can also use the card to buy single and return tickets after 6pm during the week and at weekends for leisure journeys.
  • The card costs £25.
  • It is valid from the date of issue until 31 August 2019 (for applications made after 1 August 2018).

If you also need to travel by bus to complete your journey, you should also apply for a bus student fare card.

Eligible train journeys

  • Your start, finish and transfer (via) stations must all be on the qualifying stations list and
  • your journey must start and/or finish in the administrative county of Surrey, at one of the 83 stations listed in bold print on the list, and
  • your journey must be made via the rail lines specified in the network of train routes map (PDF).

Conditions of use

  1. The train student fare card is not transferable and is not valid if altered or defaced.
  2. It can only be used by the person to whom it is issued, bearing a true likeness of the holder. It remains the property of Surrey County Council and must be surrendered if the person stops attending a full time education course.
  3. A Surrey train student fare card and tickets issued in conjunction with it are subject to the National Rail Conditions of Carriage.
  4. Purchase of a train student fare card is deemed as acceptance of these conditions.
  5. Any breach of the conditions will result in the withdrawal of the fare card and render the holder liable to prosecution.
  6. A season ticket must be purchased (minimum seven days). Daily single and return tickets are only available after 6pm and at weekends for leisure journeys. These cannot be used for travel to/from school/college.

Bus student fare card

  • The card allows 16-18 year old Surrey students in full-time education to travel on Surrey buses for the under 16s fare on single and return tickets only. Contact individual bus operators to find out whether they apply the discount to season tickets, as this is at their discretion.
  • It can be used for eligible bus journeys only (see below).
  • It costs £25.
  • It is valid from the date of issue until 31 August 2019 (for applications made after 1 August 2018).

If you also need to travel by train to complete your journey, you should also apply for a train student fare card.

Eligible bus journeys

A student fare card can only be used for travel to and from school or college. Your journey must start or finish in the 11 boroughs/districts of Surrey. If you need to change onto a bus route operating totally outside the county, you'll not be able to use your card for that part of the journey.

The following bus companies have agreed to charge the under-16 rate for any journey which starts or finishes in the 11 boroughs/districts of Surrey, including evenings, weekends, and school/college holidays.

  • Arriva (service Surrey and West Sussex)
  • Cobham Chatterbus
  • Compass Bus
  • Falcon Buses
  • First
  • Hallmark Connections: Students (16-19) travelling on Hallmark buses can redeem student/child fares with just their college/university student card. See the Hallmark fact sheet (pdf) or the Hallmark bus website.
  • London General
  • Metrobus
  • Quality Line
  • Safeguard
  • Southdown
  • Stagecoach
  • White Bus Services

London buses who no longer accept student fare cards

The card cannot be used on services operated for Transport for London. Routes affected are:

(Note that some of the above routes have the same number as other bus services that operate in Surrey which do accept the SCC bus student fare card; please follow the above links to see if your bus route is affected)

Students who use these routes to travel to school or college can take advantage of Transport for London's 16+ Oyster photocard. The Oyster card will enable Surrey students to pay-as-you-go at half the adult single fare. For further details contact 0845 300 7000 or visit the Transport for London website.

Conditions of use

  1. The bus student fare card is not transferable and can only be used by the person to whom it is issued, bearing a true likeness of the holder. It remains the property of Surrey County Council and must be surrendered if the person stops attending a full time education course.
  2. On presentation of a valid bus student fare card the holder is entitled to travel to and from school or college, at the same fare as someone under 16. The card can only be accepted for the home to school/college journey printed on the front, which starts and/or finishes in the administrative county of Surrey. A student can choose any Surrey operator for this journey.
  3. The holder is entitled to travel at the under 16 rate for any journey which starts and/or finishes in the administrative County of Surrey, including evenings, weekends and school/college holidays.
  4. Possession of a bus student fare card does not infer any rights upon the holder, other than those of a fare paying customer, and is subject to the operator's conditions of carriage.
  5. Refunds will not be considered for any reason.
  6. A bus student fare card is not valid if altered or defaced in any way.
  7. Purchase of a bus student fare card is deemed as acceptance of these conditions.
  8. Any breach of these conditions or the regulations and conditions of the bus operator will render the holder liable to prosecution and result in the withdrawal of the student fare card.

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Apply online

You can apply up to 28 days in advance of your sixteenth birthday.

You can apply for a bus fare card or a train fare card depending on which you need for your journey between home and school/college.

You can only apply for both cards if you need to use both modes of transport to complete your journey. The bus and train cards cannot be used as alternatives to each other. If you apply for both, you will need to pay the application fee for each card.

Before you apply

Use the Traveline journey planner to check your journey options including routes, service numbers and transport company details.

If you will be using trains, check the daily fare prices against discounted season ticket prices. On a limited number of occasions it is cheaper to purchase return tickets at the full adult price rather than applying for a fare card.

If you will be using buses, check with individual bus operators for additional discounts available.

You will need:

  • date of birth, postal address and a unique email address for each young person applying
  • school/college details
  • journey information
  • photo, ready to upload
  • credit/debit card for online payment

Note that student fare cards ordered today will expire on 31 August 2019.

Apply for a student fare card

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Receive your card

Successful applications

Your student fare care will be sent to your school or college. Enquire at student services or the school reception for your card.

  • If you apply by 21 August – we aim to have your card ready for collection for the start of the autumn term (4 September 2018)
  • If you apply after 21 August – we aim to have your card ready for collection in 15 working days.

If your card has not arrived at your school/college within 15 working days, please contact us.

Unsuccessful applications

If you are not eligible for a student fare card, you may be able to purchase a concessionary seat, if a spare seat is available. There is also help available with the cost of travelling to sixth form or college.

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