Electric vehicle charging point pilot

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Enterprise M3 electric vehicle pilotElectric vehicle charging point

The Transport Policy team in Surrey County Council (SCC) is leading a two-year electric vehicle (EV) charging infrastructure pilot. The pilot aims to support the Council in upholding our commitments to improving air quality and addressing the climate change emergency; both of which are key priorities for us and require urgent action. The objectives of this pilot are aligned with the ambitions set out in the government's 'Road to Zero' strategy published in 2018.

Pilot timescales

The pilot spanning from November 2019 to November 2021 (subject to change due to COVID-19) will trial fast chargers in urban and residential on-street sites across the boroughs. The findings will be used to develop an EV charging design and policy guidelines and a report on lessons learned which will inform the delivery of a county-wide roll out of EV charging infrastructure. The second phase of the pilot will consider Office for Zero Emission Vehicles (OZEV), formerly Office for Low Emission Vehicles, and private funding routes to expand the charging network in residential on-street areas serving areas without off street parking.

What the pilot includes

Following the adoption of the county's Low Emission Transport Strategy which forms part of Surrey's Transport Plan, SCC are currently delivering a trial to install EV charging infrastructure; an initiative funded by Enterprise M3 Local Enterprise Partnership (EM3 LEP) which consists of the installation of 80 on-street fast (22kW) charging points across four boroughs in Surrey: Guildford, Woking, Spelthorne and Waverley. The charging points will be distributed to a total of 20 charging sites split equally between the boroughs with a maximum of four charging points at each charging site.

The EM3 LEP funding was confirmed in November 2019 and since then, we have been working closely with our supplier to finalise the sites for the first roll-out of chargers based on a number of criteria.

The pilot

  • will test commercial models, site feasibility and operational feasibility over two years
  • is a phased approach designed to meet the current and future needs of residents
  • will install 40 twin fast 22kW chargers, equating to 80 charging points
  • will see chargers installed on-street, located in urban centres near shops and businesses
  • involves four boroughs (Guildford, Spelthorne, Waverley and Woking) with 20 charging points installed in each borough
  • will result in design and policy guidelines for county-wide rollout of charging infrastructure

Dedicated parking bays will be provided which will only be for the use of electric vehicles. This will be enforced, as will maximum dwell times of two to four hours. Existing parking charges will still apply.


Proposed sites for the charging points have been identified, and we would now like to consult on selected sites, ensuring that we are placing the chargers in sites that are both useful whilst also minimising inconvenience to other street users.

As these proposals include changes to parking enforcement, this consultation will take the form of a Traffic Regulation Order process, which will include the advertisement of the proposed parking changes for a period of 21 days. Street notices will be placed at the proposed charging point sites with current on-street parking to inform drivers using these bays and information cards being hand delivered to adjacent households and businesses.

The consultations on charging point sites will coincide with consultations on wider proposed changes to parking in these areas.

  • The Woking parking review consultation and Spelthorne parking review consultation are both now live, until 23 April 2021.
  • The Waverley parking review was successfully completed in October 2020. Comment and recommendations have been considered with five sites being deemed suitable for installation of electric vehicle charging points.
  • The consultation for Guildford borough will commence shortly.

Chargepoint locations

The number of public chargepoints is growing daily and your employer may also provide a charging point at your workplace. There several public charging networks operating in the Surrey area. To find your nearest chargepoint, try one of these sites:

Frequently asked questions

What is an electric vehicle (EV)?

For the purposes of this project, an electric vehicle is defined as a passenger vehicle which can be recharged through an electricity supply, this could be fully electric (Battery Electric Vehicle) or a Plug-in hybrid electric vehicle (PHEV).

What is an electric vehicle charging point?

For the purposes of this project, an electric vehicle charging point, or charging point, is defined as a singular point of connection between an electric vehicle and the electricity supply. A single charging point can facilitate the charging of one vehicle at any one time.

What is an electric vehicle charging unit?

For the purposes of this project, an electric vehicle charging unit refers to the charging infrastructure which is to be installed on the pavement or build-out. In this pilot, all units will be Alfen twin units and therefore one unit equates to two electric vehicle charging points.

Why are there four electric vehicle charging points per site?

There are several reasons why four charging points were chosen to be installed at each site:

  • we want to ensure that there are sufficient charging points available to meet an increasing demand, especially as the Government is currently consulting on banning the sales of petrol and diesel engines by 2035
  • a significant installation cost is that of the new connection to the electrical grid which is calculated per site rather than per charging point, therefore installing four charging points provides better value for money
  • to provide four charging points we are installing two electric vehicle charging units so we can ensure that if one experiences technical issues then there is an alternative available
  • we want the charging sites to be visible

Why are there not more than four charging points per site?

With the initial pilot set to install 80 charging points across 4 boroughs, any more than four charging points per site would lead to poor distribution of sites. There is a limited grid capacity at each site.

How did you select the sites?

The sites have been selected through a collaborative approach taking into account local borough knowledge working with our borough partners and parking teams. We also had to ensure technical feasibility as dictated by the Distribution Network Operators (DNOs). Finally, it had to be aligned with the objectives of the Enterprise M3 who have provided the majority of the funding for this trial.

The criteria which we used to filter the initial list of sites includes:

  • Essential criteria
    • sufficient space for four designated parking bays
    • sufficient space for two twin charging units (four charging points)
    • no physical barriers to installation such as signposts, walls or tree roots
    • safe distance from electrified assets
    • meets either Enterprise M3 or OLEV funding criteria
  • Preferred criteria
    • pavement width sufficient to allow charging point installation on pavement rather than on the road
    • sufficient space for up to two easy access bays at each site
    • supports the local economy, e.g. encourages people to shop on the High Street
    • popular location which means charge points will be well used
    • not in close proximity to other charge points

Why has a particular group not been involved in the initial selection of sites?

We have a limited budget, time and resources which has restricted the number of groups we could consult with. We made an agreement to have representatives from each borough partner who have provided significant input into the trial.

Will there be future opportunities for consultation on the location of further sites?

Yes. Phase 2 of the pilot will be funded by an OLEV grant application and match funded by industry and consultation for these sites is currently underway. Further phases will consider rapid charging and a wider roll-out of charging points across Surrey.

Can I request a site to be considered?

Requests for public chargepoints at on-highway locations can be made using our interactive map and survey:

Have Your Say Today – Surrey EV – Commonplace

Will the charging points obstruct the footpath?

We have assessed every site against our criteria that 1.5m of footpath width is retained for pedestrian access. Where it is not possible to retain more than 1.5m we propose a 'build out' which extends the existing width of the pavement for the charging unit to be installed.

Will the chargers remain after the trial ends?

Yes, all chargers will remain and be operational beyond the end of the two year pilot.

Why can't residents without off-street parking charge their vehicle from their home?

Surrey County Council do not allow for EV charging cables to trail across footpaths under any circumstances as it is a hazard to pedestrians and other highway network users.

What about lamppost chargers?

While inserting electric chargers within lampposts is a potential option for EV charging point provision, it has been deemed not suitable for the Surrey on-street charging trial. During the early assessment and planning of the trial different options were reviewed in terms of on-street feasibility and suitability.

Can I park in an EV bay if I do not have an EV?

During enforcement hours, which are site dependent, charging point parking bays will be restricted to electric vehicles only. Outside of enforcement hours (e.g. overnight in many cases) any vehicle may park in the bay.

How long can I park for?

In general, you can park for as long up to the maximum existing parking regulations unless this is less than two hours. If there were previously no regulations, the maximum dwell time has been assessed on a case by case basis between 2-4 hours based on average charging times as set out in Annex C.

Are the parking bays accessible to disabled users?

We will be ensuring that where possible at least one parking bay at each new charging site will be sufficient length for Blue Badge holders (6.6m opposed to 5.7m standard spacing). These 'easy access' bays will not be reserved for Blue Badge holders for the duration of the two year pilot but it is our intention that once the level of electric vehicle use has reached a significant level in comparison to conventional internal combustion engine vehicles, the appropriate Traffic Regulation Orders will be updated to enforce Blue Badge only parking to prioritise those with mobility impairment.

We have consulted with Surrey Coalition of Disabled People on this matter.

How will the new regulations be enforced?

Each parking bay with a charging point will be fitted with a parking sensor which will determine whether a vehicle is occupying the bay or not. There will also be live information fed to enforcement officers which will verify whether a vehicle is charging or not. If there is a vehicle in the bay but it is not charging, an enforcement officer will be notified and can head to the site to check whether there has been a breach of the new regulations.

How can I locate and pay for EV charging?

The chargers will be registered in the National Chargepoint Register and on ZapMap, which is the most widely used independent chargepoint locator.

Users will be able to pay for charging sessions either by using the InCharge RFID card/fob or by ad hoc payment. In the case of ad hoc payment, customers start a charging session by accessing a website, either by scanning a QR code or manually navigating to the operator's webpage, and then provide their payment details.

Will I have to pay for my charging and my parking?

There will be a cost to charge your vehicle and this will be additional to any parking fees. Any parking fees are in-line with the existing cost to park in the on-street parking pays. Initially you will have to pay both fees separately, however in time the two costs will be integrated and payable together.

Will the charging points be compatible with all EVs and hybrids?

Yes, they are compatible with all models, but the maximum charging speed will depend on the make and the model of the vehicle. Tesla owners may prefer to use a Tesla charger as they are much faster.

Have you learned from other authorities?

Yes, we have taken advice from our charging point installation supplier, Joju, who have successfully installed charging points in Bristol and Westminster. Hampshire County Council are learning from our experiences to aid their EV strategy.

What are the expected outcomes of the pilot?

A key outcome of the pilot, beyond the delivery of 80 charging points, is to understand key issues relating to on-street charging and the impacts of installing chargers such as costs, policy, public perception, profitability and types of maintenance contracts. Better understanding will come from first hand experience of installation, analysis of usage patterns and analysis on surrounding impacts such as air quality monitoring. The lessons learnt from the pilot will be used to inform the roll-out of charging infrastructure across Surrey.

Get in touch

If you have any questions or comments, please email: