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Replacing, changing or returning a Blue Badge

If the badge has expired, or badge no longer needed

  • If a Blue Badge has expired or is no longer needed you can cut it up and dispose of it, but please let us know if you no longer need a Blue Badge.
  • If the Blue Badge holder has died, you can cut it up and dispose of it, but please let us know the badge holder has died or you can hand the badge into the registrar when you register the death.

Replace a lost, stolen or damaged badge

If lost you can first report it on the Police Virtual Bumble Bee website where you will be issued an incident number. If stolen should first report it to the police who will give you a crime report number.

You can then complete a BB3 form for lost, stolen or defaced blue badges (PDF) and email it to us at: blue.badges@surreycc.gov.uk

Confirm to us that you are still at the same address that you lived at when we initially issued the badge. If you have moved since, you will need to provide proof of your new address.

Finally, you should pay. The fee is £10 and can be paid by cheque or postal order made payable to Surrey County Council and posted to:

Blue Badge Team
Surrey County Council
Penrhyn Road
Kingston-upon-Thames
Surrey
KT1 2DN

If you have lost an organisation blue badge you will need to complete an organisation blue badge form (PDF).

Please note that any lost, stolen or replacement badge will have the same expiry date as your existing badge. When we need to take a payment for the replacement badge we will send you a link to our website explaining how to pay or we will call you to take payment.

If you have lost your Blue Badge clock, you can contact us and send us a large stamped addressed envelope to request a replacement clock.

What to do if you have found a Blue Badge

If you have found a lost Blue Badge please return it to the Blue Badge Team.

Change your details

You should let us know if any of your details have changed such as: your name, address, email or contact details. We need your contact details up to date so we can send an automatic reminder when your badge is due for renewal.

You can write or email the Blue Badge Team.

If you have moved and no longer pay your council tax to Surrey County Council, you can let us know your new address and we will update your record. Your badge will still be valid, but when it is due for renewal, you will need to apply to the local authority where you live.

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