- Check if you are eligible
- Walking assessments
- Hospice patients
- If your application was refused
- Comments, compliments and complaints
Check if you are eligible
You can check your eligibility when you apply online.
You automatically qualify if:
- you receive the higher rate 'for help with getting around' mobility component of Disability Living Allowance; or
- you receive 8 points or more for the 'moving around' part of the mobility component of the Personal Independence Payment (PIP). We will need to see evidence of this; or
- (from 30 August 2019) you receive 10 points for the 'planning and following a journey' descriptor which states that the applicant cannot undertake any journey because it would cause overwhelming psychological distress; or
- you are registered as severely sight impaired (blind) under the National Assistance Act 1948 (partially sighted people do not automatically qualify); or
- you receive War Pensioner's Mobility Supplement; or
- you receive Armed Forces Compensation Scheme (AFCS) award, tariffs 1-8 and have been assessed by the Service Personnel and Veterans Agency (SPVA) as having a permanent and substantial disability that causes inability to walk or very considerable difficulty walking.
Please note if you receive DLA or PIP as stated above, you can see the example on our webpage: DLA or PIP Blue Badge automatic eligibility, which shows the evidence we will need to see.
You may qualify if:
- you have a permanent and substantial disability which affects your mobility and means you have considerable difficulty in walking; or
- you have a child under 3 years old and need to transport bulky medical equipment for urgent treatment, or always be near a vehicle so they can be treated or driven to a place for treatment for a permanent illness; or
- you drive a vehicle regularly, have a severe disability in both arms and have considerable difficulty working parking meters.
If you have a Non-visible (hidden) disability
The blue badge criteria has changed and has been extended to include people who have a non-visible disability and who:
- cannot undertake a journey without there being a risk of serious harm to their health or safety or that of any other person
- cannot undertake a journey without it causing them very considerable psychological distress
- have very considerable difficulty when walking (both the physical act and experience of walking)
This change of criteria will mean a change to the online and paper application form. We currently have a turnaround time of 8 weeks.
Further information about the new criteria for non-visible (hidden) disabilities can be found on our website.
The full change of criteria can be seen on the department for transport website under Running a blue badge scheme (GOV.UK, pages 27-30 of PDF)
When you apply for a Blue Badge we may ask you to attend a walking assessment so that we can assess your mobility. There is no charge for this.
Walking assessments are carried out by medical professionals, who fully understand both mobility issues and the Department for Transport Blue Badge criteria.
We will let you know if you need to go for a walking assessment. It will take place at one of the following assessment centres: Epsom, Dorking, Guildford, Redhill, Staines or Woking. The centre will then contact you to arrange an appointment.
You will be informed of the outcome within two weeks of your assessment.
If you are receiving treatment from a hospice and have considerable difficulty walking, they should use their official stamp on the address section of the application form so we can prioritise it. If you have a DS1500 form, please provide a copy of this to the Blue Badge Team, by post or email when you apply.
Please contact your hospice for more information.
If your application was refused
If we have refused your application, you can ask us to review the decision if you feel not everything was taken into account, your mobility problems have become more serious since your application, or there are additional relevant facts that were not available to us in your application.
You can request a review by writing to the Blue Badge team manager.
Comments, compliments and complaints
Your feedback is very important to us. You can give us a compliment or comment about the service you have received by contacting our Blue Badge Team.