Changes to bus services during the Coronavirus pandemic

Many bus services in Surrey are running at a reduced level and in some cases have been suspended.

The 'normal' timetables shown on our main area timetable pages on this website should be disregarded for routes listed below, in favour of those shown on this page. For safety reasons, our mobile inspectors are currently unable to post new timetables for the temporary changes at bus stops.

Whilst known information and revised timetables will be published on this page, if in doubt it is suggested that you visit the operator website or social media before travelling. There may be further changes at short notice, so also check this page regularly. Bus timetable information is also available from Traveline - www.traveline.info/se or call them on 0871 200 2233, 0700-2200 (calls cost 12p per minute plus your phone company's access charge)

What is happening to bus services?

Surrey bus operators are following the latest guidance issued by the government. Before travelling please take a moment to read the latest government advice for passengers: Coronavirus (COVID-19): safer travel guidance for passengers

Poster: Social distancing on buses (PDF)

Please note: From 15 June it is mandatory to wear a face covering or mask, when using public transport

The reduced services align with government travel advice that you should not use public transport except for essential journeys. A very significant reduction in passenger journeys and fare income for bus operators mean that an appropriate balance has been necessary between safeguarding services that are important for key worker travel or essential shopping, the availability of drivers and what is sustainable for bus companies, to ensure they survive on much-reduced income so as to be ready for when life returns to normal.

Bus operators are receiving substantial financial support from Surrey County Council and from central government, until June 2020, to help them through this difficult time. Beyond that date is subject to review as circumstances may change. To protect the public and bus company staff, extra strict cleaning regimes and driver-shielding measures have been adopted with social-distancing on-board being encouraged. Some operators are no longer giving change and all are encouraging payment by contactless card where this is an option.

Bus service levels may be reviewed as and when government travel advice alters. A change to the current 'lock-down' guidance may not necessarily mean that travel restrictions will all be lifted or service levels increased.

Concessionary travel

To assist the elderly and disabled who may be travelling by bus to go to supermarkets which are offering special early morning shopping facilities, the bus operators in Surrey are allowing free travel for holders of concessionary passes before 9.30am.

Timetable changes

In general, it is expected that any services or journeys which would normally run on school days only, will not operate from 23 March. Therefore, any route still operating a Monday-Friday service will be to the school holiday version.

Arriva

From 12 July all services will revert to normal timetables, daily, as apply during school holidays and as shown on the main timetable pages on this website with the exceptions of C and 101 in Guildford which will remain suspended.

Compass Bus

Further changes from 20 July

  • Compass Bus 23: The normal Saturday timetable will be operated Mondays to Saturdays, as shown on the main timetable pages on this website
  • Compass Bus 24: The normal Saturday timetable will be operated Mondays to Saturdays, as shown on the main timetable pages on this website
  • Compass Bus 25: Service suspended
  • Compass Bus 26: Service suspended
  • Compass Bus 32: The normal hourly Saturday timetable will be operated Mondays to Saturdays, as shown on the main timetable pages on this website. Stagecoach service on Sundays operates to normal timetable.

Due to the emergency closure of A248 road near Albury, all service 32 journeys are, until further notice, operating a direct service from Guildford to Silent Pool; not serving Shalford, Chilworth and Albury.
A replacement shuttle service is operating on Mondays to Saturdays between Guildford and Albury (New Road turning) to the timetable. Albury shuttle service timetable (PDF)

  • Compass Bus 42: The normal Saturday timetable will be operated Mondays to Saturdays between Guildford and Alfold Crossways, as shown on the main timetable pages on this website

Falcon Buses

Further changes from 3 August 2020:

Hallmark

From 13 July, service 555 will operate hourly, Mondays to Friday, but still every 2 hours on Saturdays and Sundays.

Metrobus

Please visit the Metrobus website for their emergency timetables from 1 June.

Further changes from 1 June:

Safeguard

Further changes from 6 July:

Stagecoach

Stagecoach Guildford Park & Ride services 200 (Artington) and 300 (Merrow) from 15 June: Will operate to normal timetables

Services 100 (Spectrum) and 400 (Onslow) will remain suspended.

Timetables for all services from 28 June:

Southdown

  • Southdown Buses: Saturday timetables on Monday to Friday (There will therefore be no service on route 485 or on route 357 between Selsdon and Redhill, but 357 will run between Redhill and Reigate)
  • Southdown 236 (PDF) service will operate to a special timetable operating every 2 hours
  • Southdown 410: will operate the normal Monday to Friday non-schooldays timetable, normal Saturday and Sunday service
  • Southdown 422/424/524: will operate the normal Monday to Friday non-schooldays timetable, normal Saturday service

White Bus

  • White Bus 48: Will not operate
  • White Bus 81: The journeys before 0715hrs will not operate
  • White Bus X94: Will not operate
  • White Bus 437: From 20 July, the normal Saturday timetable will be operated Mondays to Saturdays, as shown on the main timetable pages on this website.
  • White Bus 438: The last journey will be 1300 Staines to Royal Estate. Later journeys will not operate
  • White Bus 441 (PDF): From 3 August, the normal timetable will be reintroduced on each day of the week, as shown on the main timetable pages on this website
  • White Bus 446: No changes
  • White Bus 456: Sunday service will not operate
  • White Bus 462/463: From 20 July, the normal Saturday timetable will be operated Mondays to Saturdays, as shown on the main timetable pages on this website.
  • White Bus 500: Normal Saturday timetable reintroduced Mondays-Saturdays from 13 July as shown on the main timetable pages on this website
  • White Bus 566/567: The last journey will be 1330 from Staines to Knowle Hill and back. Later journeys will not operate

All other bus operators

  • Bear Buses 305 (PDF): Revised timetable on Mondays to Fridays but Saturday service is not operating
  • 442 Carlone Buses (PDF): From 24 June to include shoppers bus for Long Lane and Ravensbourne Avenue in Stanwell
  • Cobham Chatterbus C1, C2: Reintroduced on 13 July with normal timetables, as shown on the main timetable pages on this website
  • Compton Community Bus ('Compo') : Will not operate
  • Courtney Buses 194 (PDF): From 6 July: Full normal daily timetable will be effective.
  • First Beeline 8 (PDF): From 30 May to operate every 30 minutes Mondays to Fridays. Reduced timetable to run Saturdays and Sundays.
  • First Beeline RA2 (PDF): Guildford to Heathrow Railair coach service reintroduced from 11 July
  • National Express 030: operating to a revised timetable. Visit www.nationalexpress.com
  • National Express 925: Will resume running to its normal timetable on 10 August
  • Transport for London (London Buses): Services in Surrey operating to normal timetables, except for services 403 and 434 which are operating to Saturday timetables on Mondays to Fridays.
  • Runnymede Community Transport: Service 457 reintroduced from 10 August, but service 556 will remain suspended.
  • Waverley Hoppa Farnham area Demand Responsive service: Now operating again
  • Waverley Hoppa services 504 and 505: Not operating, but contact Waverley Hoppa (01428 681701) for alternative transport provision

Files available to download