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Things you need to know if you’re self-isolating

Published: 08 February 2021

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Stop the spread of the virus

COVID-19 rates are still high in our communities, and 1 in 3 people have no symptoms but remain infectious so we must keep following government guidance and stay home as much as possible.

Anyone with COVID-19 symptoms or has tested positive by any method, must isolate for ten days to stop the spread of the virus - even if you don't have any symptoms.

If you or your child has been asked to self-isolate, have you thought about who can walk your dog, get your shopping, or pick up any medicines? Wherever possible, ask friends, family or neighbours to help so you don't get caught out if you get stuck in.

Financial support if you are asked to self-isolate

For those who have been told to self-isolate and living on a low income, a £500 payment is available to help via the self-isolation payment scheme. The payment will made by your local district or borough council under the Test and Trace Support Payment scheme.

More information about the scheme can be found on the GOV.UK support payment web page.

If you need an isolation note for your employer, visit the NHS isolation note web page.

You can see further information on financial support available in Surrey on our financial help web page.

Test and Trace support payment for parents

Parents and carers of children who have been advised to self-isolate by their education setting or by NHS Test and Trace are now able to apply for a Test and Trace Support Payment or discretionary payment of £500, if they meet the eligibility criteria.

The extension of the Test and Trace Support Payment scheme, which will be administered in Surrey by district and borough councils, ensures that parents receive the financial support they need if they are unable to attend work due to childcare responsibilities.

To find out if you're eligible visit the GOV.UK support payment web page.

Let's be prepared

Keep Surrey Safe

We're still all in this together, and let's make sure we all play our part and stop any spread of COVID so we can see lockdown restrictions lifted.

Working together to get there - #KeepSurreySafe

Visit the GOV.UK guidance on self-isolation for more information.

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