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Having a hard time in lockdown?

Published: 30 April 2020

Stay safe online

There is still help and support out there for you

If you, or your family are having a hard time at the moment during lockdown there's no need to feel alone. There's still plenty of help and support available to you, and some useful web sites that can provide help and guidance in these unusual times.

How to keep your child safe online

Young people may be spending a lot more time online due to social distancing. Do you know who your child is talking to? What is that new app all about? For online safety advice tailored to children of different age groups visit www.thinkuknow.co.uk. Parents and carers can also get advice and report any suspicious incidents.

If young people see something criminal online (or offline) they can report it 100% anonymously on the Fearless website.

If you're concerned about the safety of a child or young person call 0300 470 9100 (01483 517898 out of office hours) to speak to the specialist team at Surrey Children's Single Point of Access.

Mental health

Social distancing and isolation will be hard for many people. For tips on mental wellbeing and to access specialist support locally visit the Healthy Surrey website.

You can also get help from Mind, call 0300 123 3393 or text: 86463.

If you, or someone you know is in crisis visit the Samaritans website or call them on 116 123

Young people who are feeling particularly anxious or depressed can visit the Kooth website.

At home shouldn't mean at risk

If you are feeling frightened in your home because of the behaviour of another adult, or your know someone who is at risk while they are isolating, the Surrey Domestic Abuse Helpline is open 9am to 9pm, 7 days a week: 01483 776822 or visit the Surrey Against Domestic Abuse page.

Call 999 if you are in immediate danger. If you can't talk out loud the police operate a Silent Solution. Call 999 and then press 55. This will transfer your call to the relevant police force.

Children and young people who don't feel safe at home can get help from Childline – call 0800 1111 or visit the Childline website.

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