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COVID-19 Vaccine scams

Published: 28 January 2021

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What to expect from a vaccine invitation

Fraudsters are using the COVID-19 vaccine as a way of scamming people out of their money.

Buckinghamshire and Surrey Trading Standards have worked with Dr Sally Johnson from NHS Surrey Heartlands Clinical Commissioning Group to highlight what to expect from a genuine COVID-19 vaccine invitation.

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What should I do if I think I've received a COVID-19 scam?

  • Never provide your bank details in return for the vaccine.
  • They don't use automated calls – so hang up if you do receive one. You will not be asked to enter anything into your keypad or send a text to confirm.
  • Suspicious text messages should be forwarded free-of-charge to 7726. Your provider will investigate the origin of the text and act, if found to be malicious.
  • If you have received an email which you're not sure about, forward it to the Suspicious Email Reporting Service at report@phishing.gov.uk.
  • You may receive a call from a different GP practice than your usual one, this is because practices have come together to pool resources.
  • You will not be cold called on your doorstep in relation to COVID-19 vaccines. If this happens, please contact Trading Standards on 0300 123 2329 or call 999 if you feel threatened.

If you or someone you know receives large amounts of unsolicited phone calls we may be able to supply a free call blocker. For more information, email trading.standards@surreycc.gov.uk.

Why is this important?

We know that many victims of scams struggle with their mental health afterwards, and with the added pressure of lockdown and the lack of social interaction – the aftermath now could be tragic.

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