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Waste and recycling during lockdown

Published: 01 May 2020

Phased reopening of community recycling centres

There will be a phased reopening of most of Surrey's community recycling centres (CRC) from Monday 11 May.

However, there are limits to the numbers of people on each site, changes to what materials are accepted and revised opening hours. Residents should only use the CRCs if they absolutely need to, and must check for the latest information before they travel by visiting the CRC web pages as these arrangements are subject to change.

  • To maintain social distancing, a reduced number of visitors will be able to visit a CRC at any time – residents should come alone as only one person will be permitted to leave each car.
  • During the first reopening phase, residents can only bring black bag waste and garden waste. These are the most common materials people drop off at this time of year, and what residents are more likely to be storing for disposal. No other waste can be accepted at this time, and the reuse shops are staying closed.
  • Limiting the CRCs to two materials means visitors will be able to park in alternate parking bays with dedicated access to containers. This means that social distancing will be possible at all times, which is essential to operate the sites safely and protect residents and staff. It will also help residents to quickly dispose of their waste.
  • Opening hours have been extended to help as many people as possible to pass through each day. Queues are still expected outside the sites so please be patient.
  • Residents can only bring their waste in cars – no vans, pick ups or trailers will be allowed into the CRCs. Please don't arrive on foot.
  • Staff cannot help with unpacking cars. If one person isn't able to carry the waste it should be left at home.

Due to the fewer numbers of people who can safely be on site and the impact of potential queuing on surrounding roads, our smaller sites in Bagshot, Caterham, Cranleigh, Dorking and Warlingham are staying closed. This is because we cannot operate these sites safely and ensure social distancing between visitors and staff.

Returning to a full service

Residents are asked to hold onto other materials they need to take to CRCs, such as card, wood, metal, electricals and construction waste. The intention is to move to a second reopening phase after a few weeks when the full range of materials can be accepted, but only when it is safe to do. We will continue to only allow reduced numbers on sites to maintain social distancing.

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