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Help and advice when flooding strikes

Published: 25 February 2020

Surrey responds to storms as they wreak havoc on the county

Surrey's highways and Community Protection teams have had a busy few weeks in the aftermath of Storms Ciara and Dennis dealing with the very real threat of flooding in the county.

Over the weekend of Storm Dennis crews were called out to more than 270 incidents ranging from fallen trees to roads that had flooded along with bridges and barriers that had been damaged.

In Godalming, new flood defences were tested for the first time and stood up to high water levels, ensuring homes and businesses that were badly flooded in 2013, were protected this time around.

The highways team had additional emergency crews on call, with almost double the number of teams dealing with trees and flooding. 1000 sand bags were filled to help stem water, with a further 15,000 flood sacks available if needed. They also helped with the installation of flood defences.

With the collaboration between Surrey County Council, Kier and not least our supply chain partners throughout the storm reduced the impact to local residents and businesses.

Flooding advice and information

There's more information online on the Surrey County Council website about how to report flooding or fallen trees and you can find out more about how to prepare for flooding on our flooding advice pages.

The Government's Flood Information Warning Service provide regular updates on flood alerts and warnings. You can also follow Environment Agency South East on Twitter for updates @EnvAgencySE.

How are we future proofing Surrey against flooding?

Surrey has recently announced a huge £270m investment in the biggest flood defence scheme the County has ever seen. Partnering with the Environment Agency and Royal Borough of Windsor and Maidenhead, the Council will deliver flood alleviation measures and landscaping to protect over 30,000 homes and businesses. The short video below explains the investment programme.

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