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Updates on Surrey County Council services

Published: 31 March 2020

Latest service updates

Here is an overview of some of the latest Surrey County Council services impacted by the coronavirus pandemic. For a fuller list visit the Coronavirus Community Hub website.

Surrey County Council services will operate following the latest guidance from Government. Visit GOV.UK for a full list of questions and answers about what you can and can't do.

Stay alert - we can all help control the virus if we all stay alert. This means you must:-

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Countryside car parks

As more and more people head out to the countryside during the sunnier weather, please can we remind you to:-

  • Keep your distance if you go out - 2 metres apart where possible
  • Don't light barbeque's in the countryside
  • Take your rubbish home with you
  • Park responsibly with thought for other users of the countryside
  • Be prepared to turn back and go elsewhere if it's too busy
  • Be aware that toilet facilities may not be available.

The Roundabout and Staple Hill car parks at Chobham Common are closed, all the other countryside car parks owned by Surrey County Council are open. The toilets at Newlands Corner and Ockham Common are closed.

Trading standards

There are reports of numerous coronavirus scams, including ones which offer miracle cures or home testing kits, and emails offering refunds on taxes or business rates. There is also an increase in door step fraud. To read more about Coronavirus scams advice from Trading Standards.

Community recycling centres

Community recycling centres are open and from Monday 1 June, residents will be able to take more types of waste including wood, scrap metal, small electronics and white goods. There are social distancing measures in place and there are limits to the numbers of people on each site, so please be advised that your visit may take a little longer than usual. Please check full details on the CRC webpages before you travel.

Roadworks

Key repair and maintenance highways works are continuing through the coronavirus restrictions. This is to make sure that the road network remains safe for those who still need to travel.

Other works, such as resurfacing, are being paused. Some works are in the middle of construction and these will need to continue until they are safe enough to be stopped. For more details visit The Surrey County Council Roadworks web page.

Surrey County Council offices

O ur offices remain open for key staff only. The reception desks are closed, members of the public should not visit.

Libraries

All libraries and the Surrey History Centre are currently closed, all events have been cancelled and existing reservations are extended to July. However this is subject to change in the near future and we'll keep you updated. Read about Surrey libraries free online services here.

Registration services

There are currently no marriage or civil partnership ceremonies, or birth registration appointments. Only essential people should be attending appointments to register a death. For information, and to reschedule appointments, visit Surrey County Council registration services.

Parking restrictions

As most residents are staying at home, single yellow line parking restrictions in quiet residential roads are not being enforced. Residents should check with their district or borough council to find out about any flexible arrangements for council car parks, or if temporary parking permits are being issued. Parking on double yellow lines, zig zags and single yellow lines on main roads and in town centres will be enforced as normal for safety reasons. For more details visit Surrey County Council Parking web site.

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