Making Surrey Safer Plan 2020-2023

We are Making Surrey Safer.

We are transforming Surrey Fire and Rescue Service so that it can meet the needs, and manage the risks, that we will face throughout the county now and in the future. We want to make sure we position firefighters and resources where they can have the greatest impact in an emergency and use our expertise in prevention to stop emergencies from happening in the first place.

Find out more about the improvements we will be making for community safety and business safety from April 2020.

You can also find out more about how we developed our plan and how we respond to emergencies.


Contents


Reasons for change

Over the past decade we have seen a significant decrease – by almost 50% – in the number of fires attended across the UK. This can be attributed to a number of factors, including the prevention and protection work we carry out across the country.

But there are other risks we have to respond to: flooding, road traffic collisions and wild fires. We need to do more to keep people safe from risk, especially the most vulnerable in our communities and to do this we need to work effectively with other agencies.

Impact of new technology

We now use state of the art technology, which tells us where our fire engines are and where they need to be, according to the level of risk, at all times. We have developed this in Surrey, and now use it in the Joint Fire Control Centre which deploys fire engines across Surrey and West Sussex.

Our finances

The total budget for Surrey Fire and Rescue Service for 2019/2020 is £34.9m.

Our plans for 2020 - 2023 are explained in the Making Surrey Safer Plan for 2020 - 2023 (PDF).

In 2018, SFRS had a saving target of £6m revenue within the Council's Medium Term Financial Plan (MTFP). It was recognised by Cabinet when approving the Making Surrey Safer Plan that, despite the enormous financial pressures experienced by Adult and Children's Services, these savings were unachievable.

Instead, investment in prevention and protection will include an increase in revenue expenditure of c.£2m over the next two years, supported by capital investment of c£1.9m over the next five years (part of an overall capital programme of what will now be £15m for fire vehicles and equipment).

We are confident that we have designed the optimum service model for both response and prevention and that the overall revenue cost is lower to reflect that we need to be more efficient.

The capital programme has increased significantly in 2020 and will through the course of the MTFP. This is not only to address the ongoing requirement for investment in the new prevention and protection activities; but also the more general concerns of the service regarding equipment, infrastructure and future sustainability.

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How we developed our Making Surrey Safer plan

We carried out a detailed risk analysis, using a range of information, for fire and rescue cover in Surrey. This included:

  • Data about 999 calls over the past 5 years
  • Predictive data which shows us where those at highest risk are in Surrey
  • Local and national statistics about fires and other emergencies

We used this information to plan the best way to manage risks, by allocating our resources to prevent emergencies from happening. We are also making sure we can respond to them more effectively when they do.

From this risk analysis, we found we had more resources at night than we need.

Our new response model has been externally verified. It allows us to redirect staff and resources into life-saving prevention work in Business and Community Safety.

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Brunel University Assurance report on the Making Surrey Safer Plan

Surrey Fire and Rescue Service asked Brunel University London to carry out a review of our transformation programme and changes in shift patterns as set out in the Making Surrey Safer Plan 2020-2023. Three experts from Brunel University reviewed the plans up to 1 April 2020, the modelling and the data being used for the shift pattern changes.

We are pleased to say that they have given their full assurance to the report, stating:

"The Brunel team were presented with a clear plan to transform how Surrey Fire and Rescue Service (SFRS) does its business. The whole Making Surrey Safer plan has as its lynchpin data, which explains its rationale. The changes proposed by SFRS are based on a response time model including data from the past five years of activities and road traffic data to ensure that the proposed positioning of appliances will allow SFRS to continue to meet its targets for response times. The data available allows for testing the model in detail, which has been done by an external company who have used the data for the past five years to test the resilience of the proposed changes. Based on the data for the past five years, the changes will allow Surrey Fire and Rescue to meet its target while also changing part of its work to more preventive action.

Overall it is clear that an enormous amount of work has gone into the Making Surrey Safer plan. It is based on methodical and sound data gathering which provides clear justification for the plan and demonstrates that the plan provides positive downstream impact on the Service's performance and for the safety of the citizens of Surrey".

The full report is available to download below.

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Our crewing model from 1 April 2020

It was agreed by Cabinet to phase the implementation of changes to our crewing model in two stages. Phase 1 will be implemented 1 April 2020 and phase 2 will follow later in the year.

Phase 2 stations are:

  • Banstead
  • Egham
  • Painshill.

The image below shows our new crewing model, for a text alternative please see below the image.

Map of Surrey showing locations of changes


Banstead

  • One vehicle based at the fire station during the day, ready to respond to incidents.

Camberley

  • One vehicle at the fire station with crews ready to respond 24/7.
  • One vehicle based at the fire station during the day, ready to respond to incidents.

Chertsey

  • One vehicle located at the fire station ready to respond 24/7.

Chobham

  • One vehicle with crews on-call, available nights and weekends.

Cranleigh

  • One vehicle with a response provided by on-call firefighters 24/7.

Dorking

  • One vehicle located at the fire station ready to respond 24/7.

Dunsfold

  • One vehicle with crews on-call, available nights and weekends.

Egham

  • One vehicle at the fire station during the day, ready to respond to incidents.

Epsom

  • One vehicle located at the fire station ready to respond 24/7.

Esher

  • One vehicle located at the fire station ready to respond 24/7.

Farnham

  • One vehicle located at the fire station ready to respond 24/7.

Fordbridge

  • One vehicle at the fire station with crews ready to respond 24/7.
  • One vehicle based at the fire station during the day, ready to respond to incidents.

Godalming

  • One vehicle with a response by on-call firefighters 24/7.

Godstone

  • One vehicle located at the fire station ready to respond 24/7.

Gomshall

  • One vehicle with crews on-call, available nights and weekends.

Guildford

  • One vehicle with crews located at the fire station, ready to respond 24/7.
  • One vehicle with crews based at the fire station during the day, ready to respond to incidents.
  • One vehicle with crews on-call available nights and weekends.

Haslemere

  • One vehicle with crews based at the fire station during the day, ready to respond to incidents.
  • One vehicle with crews on-call available nights and weekends.

Leatherhead

  • One vehicle located at the fire station ready to respond 24/7.

Lingfield

  • One vehicle with crews on-call, available nights and weekends.

Oxted

  • One vehicle with a response by on-call firefighters 24/7.

Painshill

  • One vehicle at the fire station during the day, ready to respond to incidents.

Reigate

  • One vehicle located at the fire station ready to respond 24/7.

Salfords

  • One vehicle located at the fire station ready to respond 24/7.

Walton

  • One vehicle with crews based at the fire station during the day, ready to respond to incidents.
  • One vehicle with crews on-call available nights and weekends.

Woking

  • One vehicle at the fire station with crews ready to respond 24/7.
  • One vehicle based at the fire station during the day, ready to respond to incidents.

Files available to download