Her Majesty's Inspectorate of Constabulary and Fire and Rescue Services

Her Majesty's Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) carry out ongoing inspections of UK fire and rescue services. We were inspected in September 2020 regarding our response to the Covid-19 pandemic, the report was published on 22 January 2021.

This highlighted areas where we are working well as well as some recommendations for improvement.

Our 2018 visit from HMICFRS noted 'significant process' has been made since our first full inspection in 2018.

They praised the Making Surrey Safer Plan, describing it as a "comprehensive and evidence-based assessment of risk, with considered options". They wrote: "We found appropriate governance structures both within the Service and through Surrey County Council which provide scrutiny of progress."

They also commended the service on setting up an Advisory Group to provide assurance to and challenge the Senior Leadership Team throughout the implementation of the plan. They recognised that considerable work has been carried out in relation to ensuring there is better management of overtime. The inspectors said there are now effective controls in place.

All improvement opportunities highlighted by the HMICFRS have appropriate and positive actions incorporated into an Inspection Improvement Plan in order to drive forward our service transformation. The HMICFRS will continue to monitor our progress and we expect them to return during 2020 for another inspection.

Please find the full report on the HMICFRS website.


Files available to download