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Making Suffer Safer consultation and questions

A public consultation was carried out from 4 March to 26 May 2019 in accordance with the Surrey County Council consultation framework.

During this time, we engaged extensively with the public and with our partners using a variety of methods. These included direct meetings with community groups, local district and borough briefings and an online and print media campaign. The consultation was also made available in accessible formats.

The consultation received feedback from over 1,800 individuals and groups, through the consultation survey, letters and face-to-face engagement events. This represents 0.14% of the Surrey population, which the Office of National Statistics (ONS) estimates to be 1.185,300.

What was the computer algorithm used to base the plan on?

Cadcorp specialise in geo-spatial software used by many emergency services.

What parameters did you use?

We have undertaken detailed risk analysis to plan how best to allocate our fire and rescue resources. This has included reviewing data from previous 999 calls and predictive data, which shows us where those at highest risk in Surrey are. We have also taken into account local and national statistics about fires and other emergencies. We have modelled our proposed response, which has been independently verified by Cadcorp. Our Community Risk Profile provides more information about our risk analysis.

How much did it cost?

We cannot provide this information because it is commercially sensitive.

Why haven't I had a chance to have a say, in a public open forum?

We held a public consultation over a 12 week period and there were multiple routes to provide feedback including a consultation survey and meetings with community groups.

Why are you ignoring the FBU petition of 13,000 residents?

A petition has been raised regarding the proposed changes and will be considered by Surrey County Council at their Council meeting on 8th October, 2019. For more information see the Petitions area.

How much money will your plan save?

These changes have not been driven by the need to make savings. The proposed changes are instead based on re-aligning the resources we need in line with the risks in Surrey. They will focus on the need for increasing activities to prevent emergencies. We will also become more efficient in how we deliver the Service in line with the recommendations made by Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS).

Why haven't you campaigned for more money?

The £6 million savings target was removed by Surrey County Council and £975,000 has been invested to transform the Service and make Surrey safer.