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Access to Surrey Fire and Rescue information

The Freedom of Information Act (FOIA) gives you the right to request information held by public authorities. This does not provide the right of access to personal information; this is covered under the Data Protection Act (DPA).

Reports and data on a variety Surrey Fire and Rescue Service's activities are freely available for viewing and can be downloaded at a number of public sources.

In most cases the above websites provide the quickest route for members of the public to obtain information on Surrey Fire and Rescue Service's activities.

In addition Surrey Fire and Rescue Service publishes a large variety and volume of information via our publication scheme. This consists of information on Surrey County Council's public website, including our statement of assurance. Further information regarding the publication scheme can be found on the website

Surrey County Council Publication Scheme

Surrey County Council Publication Scheme - We use this approach in order to assist members of the public to find information without having to make a formal FOI request. However, should this not be sufficient for you, further information and information on submitting requests is available through the below website.

Surrey County Council Freedom of Information

Surrey County Council Freedom of Information - Please note that in line with provisions set out within the Freedom of Information Act 2000 some information may be chargeable.

How we handle your data

Surrey Fire and Rescue Service (the Service) is committed to protecting your personal data and privacy. Further information about the data we hold and how we use it can be found on the Surrey County Council Your information and the records we hold page. In order to deliver our services effectively and target those most at risk, we work closely and share information with our Partners and other agencies, for example other emergency services, hospitals, healthcare and welfare organisations.

NHS Exeter health data

Health data has been produced by the Chief Fire Officers Association (CFOA) and NHS England to help identify over 65s and vulnerable households in order to deliver vital Home Fire Safety Checks and safety referrals.

NHS England, the Royal College of General Practitioners and Fire and Rescue Services (FRS) in England work together to share information (where relevant, proportionate and necessary) to allow Fire Service personnel to undertake home safety assessments for those who would benefit from a visit. In Surrey, we refer to these home visits as Safe and Well Visits.

The majority of fire deaths in the UK occur amongst the elderly population. However older people are most vulnerable to fire and a number of other risks. A home visit from the FRS is proven to make them safer and can reduce risk significantly.

In one area of the United Kingdom where this work has been piloted since 2007, there has been a significant reduction in fire deaths and injuries which has developed into a current trend well below the national average. So we know this work can save many lives.

The FRS and NHS will continue to work together in the future to ensure the visits undertaken by the FRS are effective in helping make people safe and well.

Translation and interpretation policy

In order to meet the needs of some people, it may be necessary to have documents translated or to engage an interpreter. Our translation and interpretation policy and guidance is designed to ensure consistency in the use of translation and interpreting services, and to ensure we are improving access to our information.