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Family Information Service Outreach

Debbie, Denise and Kerry work closely with a wide range of organisations and services in Surrey to help them provide their families with good quality information. Their main aim is to ensure fair access to information and advice for families who might not know what support or local services are available to them or where to find help.

They work across Surrey, often attending team meetings to talk about the needs of families and how we might be able to help. In some situations where a family is finding it particularly difficult to find services such as appropriate childcare or parenting support, the Outreach Officer will work with them to find what they need (this is known as brokerage).

Some of the most common things they are asked to talk about are:

  • How to find 'local' services
  • Special Educational Needs and Disabilities, including the Local Offer
  • Financial support for families
  • How to refer families directly to FIS
  • Early Help
  • Brokerage

If you would like to arrange to speak to an Outreach Officer do feel free to contact us.

Ways to get in touch

Please telephone the contact centre on 0300 200 1004 (Monday to Friday 9am to 5pm) or SMS 07860 053465.

Alternatively complete an online enquiry form or email surrey.fis@surreycc.gov.uk.

Please follow Surrey FIS on Twitter and visit our Facebook page for regular updates from Surrey Family Information Service.

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