Coronavirus vaccinations


Vaccination Information Hub

Latest Government guidance on the COVID vaccination programme in the UK A guide to the COVID-19 vaccination programme - GOV.UK (

Details about the vaccination programme in Surrey are on the dedicated COVID-19 Vaccination Programme page of the Surrey Heartlands CCG webpages.

In the video below Dr Sally Johnson, Clinical Lead for COVID Vaccinations in Surrey Heartlands explains how vaccinations are being rolled out to local Surrey residents.

Can't find what you're looking for?

If you cannot find an answer to your question on the information hub you can contact the Vaccination team via:

Or call 0300 561 2500 lines are open from 9am to 4pm, Monday to Friday only.

Please note: this is not a vaccination booking service.

Where are the vaccination centres?

Vaccination services have been running in a number of community locations, including GP Led, Large Vaccination Centres, Pharmacies and Hospital Hubs - to find out where in Surrey visit the Coronavirus (COVID-19) Vaccination Programme

Frimley Health and Care cover the Surrey Heath area of Surrey for vaccination updates within this area visit COVID-19 Vaccination | Frimley Health and Care

Who is eligible for a vaccine?

First dose

12 to 15 year olds

Following advice from the four UK Chief Medical Officers (CMOs), the Secretary of State for Health and Social Care has announced that healthy children and young people aged 12 to 15 in England will be offered one dose of the Pfizer/BioNTech Covid-19 vaccine.

More information about the vaccination programme for 12-15 year olds in Surrey can be found here, you'll also find a list of Frequently Asked Questions on this subject Vaccination programme for 12-15 year olds in Surrey Heartlands

Government safety guidance can be found here COVID-19 vaccination: a guide for eligible children and young people aged 12 to 17 - GOV.UK

16 years and over

You do not need to wait to be contacted before booking your vaccine appointment if you are 16 or over.

You can book your appointment near to where you live. When you receive a text inviting you to book your vaccination appointment, just click on the link and you will be given a range of dates and times to choose from.

You can also attend a larger vaccination centre or a pharmacy that provides COVID-19 vaccinations via the online coronavirus vaccination appointments facility now.

Please note if you are aged 39yrs and younger you will be offered either Pfizer or Moderna as an alternative to the AstraZeneca vaccine unless there is a strong clinical indication otherwise. This is based on guidance issued by the Joint Committee on Vaccinations and Immunisations (JCVI) on 7 May 2021.

Second dose

Appointments for a second dose of a COVID-19 vaccine can be from eight to twelve weeks after your first dose.

16 to 17 year olds

Those aged 16 and 17 can now receive their second dose of the COVID Vaccine as per Government guidance. It should be given eight to twelve weeks following the first vaccine dose.

To find your nearest walk-in site use the 'grab a jab' NHS online walk-in finder, or to book an appointment visit the NHS Coronavirus Vaccination webpage.

Anyone over the age of 18

How can I book my second dose appointment?

If you attended one of the national mass vaccination sites, you should already have your appointment for your second dose and will be contacted if you are eligible for it to be brought forward. If you have any issues relating to your second dose appointment in a mass vaccination centre, call 119.

If you have any issues relating to your second dose you can contact the Local Vaccination Service where you had your first dose appointment as follows:

  • East Surrey - Alliance for Better Care (ABC) 0333 370 4110
  • Guildford and Waverley - ProCare 01483 362522
  • North West Surrey - North West Surrey Integrated Care Service (NICS) 0300 561 1324
  • Surrey Downs - please contact the CCG Vaccination Enquiry Service see details below

Please do not call the above numbers for any other enquiries about the vaccination programme or to ask when you will be contacted for your first dose vaccination. We ask everyone to be patient.

Please note that second doses cannot be brought forward beyond existing timeframes due to travel plans, whether for work or for leisure. Please do not contact the CCG asking for appointments to be amended for this reason.

Mandatory COVID Vaccine needed for anyone working or volunteering in a care home

Anyone entering a care home for work or volunteering will need to be fully vaccinated against COVID19 . This will help to protect those most at risk from the virus. Full guidance here Vaccination of people working or deployed in care homes: operational guidance - GOV.UK (

COVID Booster Vaccinations

In light of the Omicron emergency, the Prime Minister has launched the 'Omicron Emergency Boost', a national drive to have everyone aged 18 and over in England given a Covid booster, before the end of the year. Get Boosted Now.

Booster doses are available for people most at risk from COVID-19 and for those who have had a second dose of a vaccine at least three months ago. This includes:

  • people aged 18 and over
  • people aged 30 and over
  • people who live and work in care homes
  • frontline health and social care workers
  • people aged 16 and over with a health condition that puts them at high risk of getting seriously ill from COVID-19
  • people aged 16 and over who are a main carer for someone at high risk from COVID-19
  • people aged 16 and over who live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)
    People who are pregnant and in 1 of the eligible groups can also get a booster dose.

Those people who are currently on the Clinically Extremely Vulnerable list will also be given priority for the COVID Booster Vaccine as stated on the GOV.UK Most vulnerable to be offered COVID-19 booster vaccines webpage.

For more information on the COVID-19 booster vaccine, visit the NHS Coronavirus booster vaccine webpage.

How to book your booster dose of the vaccine

You can now book your appointment at least three months following your second vaccination using the NHS book or manage a booster dose.

For all information on the Coronavirus booster vaccine including how to find your nearest walk-in site, and which health conditions can put you at risk from COVID-19, visit the NHS Coronavirus booster vaccine webpage. You can also find more information on the booster programme on the Surrey Heartlands Covid-19 Booster Vaccinations webpage.

Pregnancy and winter immunity

Pregnancy and COVID-19 vaccination

COVID-19 vaccines offer pregnant women the best protection against COVID-19 as it could prevent some women in later pregnancy becoming seriously unwell and needing hospital treatment. This is why it is important that pregnant women have their vaccination as soon as they are invited.

Pregnant women with underlying clinical conditions are at higher risk of suffering serious complications from COVID-19. These conditions include; immune problems, diabetes, high blood pressure, heart disease and asthma. It's also considered important for pregnant women to get the vaccine if they are:

  • overweight
  • over the age 35
  • in their third trimester of pregnancy (over 28 weeks)
  • of black and Asian minority ethnic background

The first dose of COVID-19 vaccine will give you good protection against COVID-19 but you need the second dose to get longer lasting protection. You do not need to delay this second dose.

For more information on COVID-19 vaccination during pregnancy and to book your appointment visit the GOV.UK COVID-19 vaccination: a guide on pregnancy and breastfeeding webpage.

To book your COVID-19 vaccination, visit the NHS Book or manage your Coronavirus (COVID-19) vaccination webpage.

Pregnancy and flu vaccination

Flu infection increases the chances of pregnant women and their babies needing intensive care, that's why it is important for all pregnant women to have the flu vaccine which will help protect themselves and their babies. The flu vaccine can be given safely at any stage of pregnancy, from conception onwards.

The flu vaccine has many benefits for pregnant women including:

  • reducing the risk of serious complications, such as pneumonia, particularly in the later stages of pregnancy
  • reducing the risk of miscarriage or having a baby born too soon or with a low birth weight
  • helping to protect their baby, who will continue to have some immunity to flu during the first few months of their life
  • reducing the chance of the mother passing infection to her new baby

You can get the free flu vaccine from your GP, or it may also be available from your pharmacist or midwife.

For more information on flu vaccination during pregnancy, visit the GOV.UK The flu vaccination: who should have it and why webpage.

No NHS number? how to register with a GP/doctor

You do not need to have a GP/doctor or an NHS number to get the COVID-19 vaccine. If you don't have an NHS number you can contact your local GP/doctors surgery to organise the vaccine or attend a COVID-19 vaccination walk-in centre or pop-up centre.

If you don't have an NHS number here is what you need to do. The letter, created by NHS England and NHS Improvement, is now available in 25 languages including Arabic, Bengali, Chinese, Polish and Urdu.

Doctors of the World, in partnership with the British Red Cross, have produced translated animated videos with key information on how to register with a GP and book COVID-19 vaccines.

Community Update

Statement from Surrey Muslim Association regarding Halal and COVID-19 vaccinations Surrey Muslim Association statement on COVID-19 Vaccinations Jan 2021 (PDF)

Surrey Imam Hashmi has recorded a video reassuring Muslim residents about having the COVID-19 vaccination. January 2021. Imam Hashmi Vaccination Video

Vaccination Scams

  • We are aware that some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details.
  • The vaccine is only available from the NHS and the NHS will contact you when it is your turn.
  • Surrey Heartlands will not send an email inviting you for a vaccination but only send invitations for the COVID-19 vaccination by text or phone call and the NHS national booking system contacts people by letter directing people to the national booking system website with a unique booking reference.

People are warned to be alert to these scams. The video below has been made by Buckinghamshire and Surrey Trading Standards together with Dr Sally Johnson from NHS Surrey Heartlands Clinical Commissioning Group to prevent Covid-19 vaccine scams.

The COVID-19 vaccination is free. To protect yourself and your family members from fraud and criminals, remember the following points:

  • The vaccine is only available on the NHS for free to people in priority groups, and the NHS will contact you when it is your turn. Anyone offering a paid-for vaccine is committing a crime.
  • The NHS will never ask you to press a button on your keypad or send a text to confirm you want the vaccine, and never ask for payment or for your bank details.
  • If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040.
  • Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.

Video of Dr Sally Johnson, Clinical Lead for COVID Vaccinations in Surrey Heartlands

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Video by Buckinghamshire and Surrey Trading Standards together with Dr Sally Johnson from NHS Surrey Heartlands Clinical Commissioning Group to prevent COVID-19 vaccine scams

View on YouTube

Public Health England British Sign Language video about COVID Vaccination and blood clotting guidance.

View on YouTube