- Vaccination Information Hub
- Where are the vaccination centres?
- Which residents are eligible for the vaccination? and second doses
- Unpaid carers now eligible for vaccination
- Frontline staff updates
- Community update
Vaccination Information Hub
Details about the vaccination programme in Surrey are on the dedicated COVID-19 Vaccination Programme page of the Surrey Heartlands CCG webpages.
- You will find answers to a series of Coronavirus (COVID-19) Vaccination Frequently Asked Questions
- Regular updates for Surrey Coronavirus (COVID-19) Vaccination Updates
- Frimley Health and Care cover the Surrey Heath area of Surrey for vaccination updates within this area visit COVID-19 Vaccination | Frimley Health and Care
Can't find what you're looking for?
If you cannot find an answer to your question on the information hub you can contact the Vaccination team via: email@example.com
Or call 0300 561 2500 lines are open from 9am to 4pm, Monday to Friday only.
Please note: this is not a vaccination booking service.
Where are the vaccination centres?
Vaccination services have been running in a number of community locations, including GP Led, Large Vaccination Centres, Pharmacies and Hospital Hubs - to find out where in Surrey visit the Coronavirus (COVID-19) Vaccination Programme
Frimley Health and Care cover the Surrey Heath area of Surrey for vaccination updates within this area visit COVID-19 Vaccination | Frimley Health and Care
Who is eligible for a vaccine?
The National Booking System is now open to everyone aged 18 and over.
Following advice from JCVI the second dose of the COVID-19 vaccine will be brought forward from 12 to 8 weeks for the remaining people in cohort 10 (people in their 40s) who have yet to receive their second dose. This is to ensure priority groups have the strongest possible protection from the Delta variant of the virus at the earliest opportunity possible. Functionality on the NBS has changed so that anyone booking an appointment from this week will be offered their second dose appointment within 8-12 weeks after their first dose. People wishing to rebook their second appointment are able to check availability first, before cancelling and rescheduling their existing second dose appointment.
Please wait - you will be contacted by the NHS or your local GP-led vaccination site. You do not need to contact the NHS. Please don't contact the CCG or your GP practice about your 2nd dose appointment except if you have not been contacted by the 11th week. We are asking people to be patient you will be contacted.
Second doses of the Covid-19 vaccines are routinely offered around 11 weeks from the first dose being given. A Local GP-led vaccination site will contact individuals by text or by telephone to arrange an appointment to receive a second dose. In exceptional cases some people will be invited earlier.
Unpaid carers now invited for vaccination
Unpaid carers are now being invited to receive their first COVID-19 vaccination, providing they:
- Are eligible for a carer's allowance
- Are identified as a primary carer by their GP
- Are receiving support following a carer's assessment by their local council or from a local carer's organisation
- Are the sole or primary carer who provides close personal care or face to face support for an elderly or disabled person who is clinically vulnerable to COVID-19
Wait to be contacted. When you are contacted by the NHS about your vaccine, book an appointment as soon as possible. This will either be at a vaccination site in your local community supported by your GP practice, or at a large vaccination centre.
Government guidance on how unpaid carers in England, who care for a person vulnerable to COVID-19, can get vaccinated can be found here. Coronavirus » COVID-19 standard operating procedure – COVID-19 vaccine deployment programme: unpaid carers (JCVI priority cohort 6) (England NHS)
The NHS will contact you when it's your turn.
The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI). Read the latest JCVI advice on priority groups for the COVID-19 vaccination on GOV.UK
Please allow the NHS and partners to focus on delivering care and co-ordinating this mammoth effort. The public have an important part to play to help us do this:
- please don't contact your GP practices, the wider NHS or any of the community venues that hosting clinics to seek a vaccine, we will contact you
- when we do contact you, please attend your booked appointments
- and please continue to follow all the rules to control the virus and save lives
How will the NHS contact me?
- The NHS is trialling a new mobile phone text service, making it easier and more convenient for people to book their life-saving COVID vaccine.
- The text message will show as being sent from "NHSvaccine" and will include a link to the NHS.uk website.
- The NHS will never ask you for payment or banking details. If you are unsure about a text message you have received, you can call 119 to book your appointment.
Once you've been contacted the easiest way to arrange your jab is through the national booking service which can be accessed on the NHS COVID vaccination website or by calling 119 anytime between 7am and 11pm, seven days a week. Alternatively you can contact your GP practice.
Frontline social care workers
The roll out of the Covid-19 vaccine to front line social care staff has nearly been completed. All frontline social care staff working directly with vulnerable adults or children in Surrey are eligible for the COVID-19 vaccination. Vaccinations have been offered to all staff in residential and nursing care homes this is known nationally as cohort 1. Surrey County Council is co-ordinating the roll out of vaccinations to other front line social care staff (who do not work in residential and nursing care homes) known nationally as cohort 2.
The council is working with Surrey Care Association, Skills for Care and health partners to identify organisations in Surrey who employ frontline social care staff. If you work in front line social care for an organisation in Surrey which is not registered with the Care Quality Commission (CQC) or commissioned by Surrey County Council, please ask your manager to contact socialcare.C19vaccination@surreycc.gov.uk to ensure your organisation gets information about the vaccination programme.
In a change to the booking process, we are now directing all eligible Health and Social Care staff to book through the National Booking Service or by calling the national booking helpline on 119.
Eligible staff will need to do a formal declaration that they are a Health Care or Social Care worker and produce photographic ID and proof of employment at the appointment
If you have any difficulties accessing a first COVID-19 vaccination appointment using the link above please contact us:
Health Care: syheartlandsccg.HCWvaccination@nhs.net
Social Care: socialcare.C19vaccination@surreycc.gov.uk
Statement from Surrey Muslim Association regarding Halal and COVID-19 vaccinations Surrey Muslim Association statement on COVID-19 Vaccinations Jan 2021 (PDF)
Surrey Imam Hashmi has recorded a video reassuring Muslim residents about having the COVID-19 vaccination. January 2021. Imam Hashmi Vaccination Video
- We are aware that some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details.
- The vaccine is only available from the NHS and the NHS will contact you when it is your turn.
- Surrey Heartlands will not send an email inviting you for a vaccination but only send invitations for the COVID-19 vaccination by text or phone call and the NHS national booking system contacts people by letter directing people to the national booking system website with a unique booking reference.
People are warned to be alert to these scams. The video below has been made by Buckinghamshire and Surrey Trading Standards together with Dr Sally Johnson from NHS Surrey Heartlands Clinical Commissioning Group to prevent Covid-19 vaccine scams.
The COVID-19 vaccination is free. To protect yourself and your family members from fraud and criminals, remember the following points:
- The vaccine is only available on the NHS for free to people in priority groups, and the NHS will contact you when it is your turn. Anyone offering a paid-for vaccine is committing a crime.
- The NHS will never ask you to press a button on your keypad or send a text to confirm you want the vaccine, and never ask for payment or for your bank details.
- If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040.
- Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.