Who can get an on-site test?
To have a test at one of our Targeted Community Testing sites, you should:
- Be aged 16 or over
- Be a resident in Surrey, or working, studying in Surrey
- Not have any COVID-19 symptoms (fever, new persistent cough, or loss of sense of taste or smell). If you have any of these symptoms, you should book a PCR COVID-19 test by visiting the GOV.UK website or calling 119
- Not have been instructed to self-isolate by NHS Test & Trace
- Not have had a positive COVID-19 test (LFD or PCR) in the last 90 days
Anyone over the age of 18 who would like to collect or order a COVID-19 home testing kit can find more information on our Collection and delivery of home testing kits webpage.
How to get an on-site test
There are four Targeted Community Testing sites in Spelthorne, Epsom & Ewell, Woking and Redhill where you can walk in for an on-site test. No booking is required. Please visit the online portal to view the address and opening times of these testing sites.
If you wish to have an on-site test at a community pharmacy, you need to book beforehand via the online portal.
If you are unable to book a test online, you can:
- Call the helpdesk number on 020 8865 1952 (Monday - Friday 7.00am to 11pm, Saturday - Sunday 9am to 5pm, local charges will apply).
We would encourage you to book a test via our online system if you are able to. You can book regular tests and can book up to two weeks in advance.
You will receive your result from NHS Test and Trace, via text message and email. You will receive your result within 30 minutes in most cases.
If you test positive using a symptom-free LFD test, you should go to GOV.UK website or you can call 119 to book a confirmatory PCR test at a PCR test site on the same day or as soon as possible to confirm the result. You must self-isolate immediately by law, along with other members of your household, while you get a confirmatory PCR test. You can leave your house to get your confirmatory PCR test.
Contact tracing will be initiated after your positive LFD test result but will be stopped automatically if you get a negative confirmatory PCR test within 2 days following the positive LFD test result.
If your confirmatory PCR test is positive or you do not get a confirmatory PCR test within 2 days of your positive LFD test, you and everyone in your household must continue to self-isolate for 10 days after the day of the LFD test.
If your confirmatory PCR test is negative and done within 2 days of your positive LFD test, you and everyone in your household can stop self-isolating if everyone has no symptoms of COVID-19.
Travel advice when you receive your notification of a positive test:
- Travel home immediately, wearing a face covering
- Wherever possible you should travel home in your own vehicle or by walking or cycling
- If it is not possible to do so, you should arrange for a member of your household to pick you up
- You should follow national guidance provided by the Department for Transport when travelling home.
- Asymptomatic contacts of positives cases should go home as they would normally do. If the contact becomes symptomatic, they should follow the same travel advice as positive cases (above).
If you test negative, you should continue to follow the preventative measures currently recommended for stopping the spread of the virus, as well as measures implemented as part of the national lockdown.
To protect yourself and others, you must remember: Hands. Face. Space. Fresh Air
- Hands – wash your hands for 20 seconds with soap and water often, and as soon as you get home. Use hand sanitiser or gel if soap and water are not available.
- Face – wear a face covering in indoor settings where social distancing may be difficult, and where you will meet people you do not normally meet.
- Space – stay at least 2 metres away from anyone you do not live with, or who is not in your support bubble.
- Fresh Air - let in fresh air when indoors by opening windows, and only meet people outside your household or bubbles outdoors in line with the national roadmap out of lockdown.
For additional information on COVID-19 testing visit the NHS Testing for coronavirus webpage.
You can find out more about this programme on our Frequently Asked Questions webpage.