COVID-19 booking an on-site symptom-free rapid lateral flow test for anyone over the age of 11

Who can get an on-site rapid lateral flow test?

On-site rapid lateral flow testing is available through participating community pharmacies - you can book an appointment using the online portal.

To have a rapid lateral flow test at one of our pharmacies offering on-site testing, you should:

  • Be aged 11 or over. Anyone aged under 16 must be accompanied by a parent or guardian.
  • Be a resident in Surrey, or working, studying in Surrey
  • Not have any COVID-19 symptoms (fever, new persistent cough, or loss of sense of taste or smell). If you have any of these symptoms, you should book a PCR COVID-19 test by visiting the GOV.UK website or calling 119
  • Not have been instructed to self-isolate by NHS Test & Trace
  • Not have had a positive COVID-19 test (LFD or PCR) in the last 90 days

Anyone over the age of 18 who would like to collect a rapid lateral flow test from an NHS Test & Trace site or a pharmacy participating in Pharmacy Collect, or anyone over the age of 11 who would like to order a COVID-19 home rapid lateral flow test can find more information on our Collection and delivery of home rapid lateral flow tests webpage.

How to get an on-site rapid lateral flow test at participating pharmacies

If you wish to have an on-site rapid lateral flow test at a community pharmacy, you need to book beforehand via the online portal.

If you are unable to book a test online, you can:

  • Call the helpdesk number on 020 8865 1952 (Monday - Friday 7.00am to 11pm, Saturday - Sunday 9am to 5pm, local charges will apply).

We would encourage you to book a test via our online system if you are able to. You can book regular tests and can book up to two weeks in advance.

Receiving rapid lateral flow test results

You will receive your result from NHS Test and Trace, via text message and email. You will receive your result within 30 minutes in most cases.

If you test positive using a symptom-free LFD test, you should go to GOV.UK website or you can call 119 to book a confirmatory PCR test at a PCR test site on the same day or as soon as possible to confirm the result. You must self-isolate immediately by law, along with other members of your household, while you get a confirmatory PCR test. You can leave your house to get your confirmatory PCR test.

Contact tracing will be initiated after your positive LFD test result but will be stopped automatically if you get a negative confirmatory PCR test within 2 days following the positive LFD test result.

If your confirmatory PCR test is positive or you do not get a confirmatory PCR test within 2 days of your positive LFD test, you and everyone in your household must continue to self-isolate for 10 days after the day of the LFD test.

If your confirmatory PCR test is negative and done within 2 days of your positive LFD test, you and everyone in your household can stop self-isolating if everyone has no symptoms of COVID-19.

Travel advice when you receive your notification of a positive test:

  • Travel home immediately, wearing a face covering
  • Wherever possible you should travel home in your own vehicle or by walking or cycling
  • If it is not possible to do so, you should arrange for a member of your household to pick you up
  • You should follow national guidance provided by the Department for Transport when travelling home.
  • Asymptomatic contacts of positives cases should go home as they would normally do. If the contact becomes symptomatic, they should follow the same travel advice as positive cases (above).

If you test negative, you should continue to follow the preventative measures currently recommended for stopping the spread of the virus, and managing the risk to yourself and others;

  • Meet in well-ventilated areas where possible, such as outdoors or indoors with windows open.
  • Wear a face covering where you come into contact with people you don't normally meet in enclosed and crowded spaces.
  • Wash your hands with soap and water or using hand sanitiser regularly throughout the day.
  • Cover your nose and mouth when you cough and sneeze.
  • Stay at home if unwell, to reduce the risk of passing on other illnesses onto friends, family, colleagues, and others in your community.
  • Consider individual risks, such as clinical vulnerabilities and vaccination status, when deciding who you have close contact with.

For additional information on COVID-19 testing visit the NHS Testing for coronavirus webpage.

What if I have no symptoms and need a PCR test?

There are some situations where you may not have symptoms but get a PCR test, such as if you have been in closed contact with someone who has tested positive, you are travelling abroad or you are going into hospital. For further information, please visit the NHS Testing for coronavirus webpage, which outlines scenarios when this would be the case and how you can access PCR testing in each case.


You can find out more about this programme on our Frequently Asked Questions webpage.