Coronavirus - Council services information
Information about changes to provision of Surrey County Council services as the situation arises.
Surrey County Council Services that are closed
- Surrey Adult Learning - all face to face training has been cancelled and centres are closed.
- Surrey Arts - there are currently no face to face lessons, ensembles or activities taking place. However, we are launching a new online learning tuition programme, Surrey Arts Online Learning, and working with arts partners to provide online arts workshops.
- Surrey Countryside - All the countryside car parks owned by Surrey County Council are open. The toilets at Newlands Corner and Ockham Common are closed.
- Surrey History Centre - will be closed to the public from 5pm on Friday 20 March.
- Surrey Libraries - all branches are currently closed.
- Registering a birth - Birth appointments are now available to book at Guildford, Leatherhead and Weybridge Register Offices. We have a large backlog of appointments so please bear with us as we try to offer as many appointments as safely as possible.
- Marriage or civil partnership - marriages or civil partnerships can take place in Surrey from 6 July 2020.
- Citizenship ceremonies: Unfortunately we are not currently able to carry out any citizenship ceremonies until further notice.
- Surrey Schools - Most schools are open to selected year groups plus the children of key workers and vulnerable children. See your schools website or call them for details.
- Surrey Schools appeals - we are unable to schedule school admission appeals and reviews against permanent exclusion at this time. The Department for Education is issuing new guidance in relation to school admission appeals which will take effect from 24 April 2020.
- Planning – it is not currently possible to visit the council offices to view planning applications, they continue to be available on our online register
- Short Breaks for Disabled Children - Most short break schemes have been closed until further notice.
Amended services
- Bus service disruption - services may be altered or reduced. Whilst known information will be published on the buses temporary change page it is suggested that you contact the operator or visit their website or social media, before travelling.
- Free Bus Pass applications - We are currently automatically renewing any free bus passes that are due to expire. New applicants are encouraged to apply online for your bus pass, please do not send any documents by post as these will be subject to severe time delays. Please see the full list of temporary changes to free bus pass applications and renewals for more information.
- Blue Badge applications - applicants are advised that due to staff working from home paper applications will be subject to time delays so you are being encouraged to apply online.
- Community recycling centres - most sites are open and accepting most types of waste. Please check full details on the CRC webpages before you travel.
- Committee Meetings – all public committee meetings will now take place as informal private meetings with no public in attendance. Meeting papers and records of decisions and minutes will still be available via the committee pages along with details of how to make public representations.
- Meals on Wheels - this service is provided by local district and borough councils their contacts details can be found on the Social Care and Health web pages.
- Registering a death - You can still book an appointment to register a death, after you've booked an appointment a registrar will call you to register the death over the telephone.
- Roadworks - Planned repair and maintenance highways works are continuing to make sure that the road network remains safe for those who still need to travel. Government hygiene and social distancing guidance is being followed to protect residents and crews.
- Roads and pavements - details on how roads and pavements are being adjusted to support social distancing.
- Waste collection - there will be changes to some services please check the Surrey Environment Partnership website for details of collections in your area.
Service updates
Updates from district and borough councils
Here is a list of district and borough councils in Surrey with links to their Coronavirus update pages.
- Elmbridge Borough Council: Coronavirus update page for Elmbridge
- Epsom and Ewell Borough Council: Coronavirus update page for Epsom and Ewell
- Guildford Borough Council: Coronavirus update page for Guildford
- Mole Valley District Council: Coronavirus update page for Mole Valley
- Reigate and Banstead Borough Council: Coronavirus update page for Reigate and Banstead
- Runnymede Borough Council: Coronavirus update page for Runnymede
- Spelthorne Borough Council: Coronavirus update page for Spelthorne
- Surrey Heath Borough Council: Coronavirus update page for Surrey Heath
- Tandridge District Council: Coronavirus update page for Tandridge
- Waverley Borough Council: Coronavirus update page for Waverley
- Woking Borough Council: Coronavirus update page for Woking