Forces Connect South East training courses

Four bespoke training courses have been produced to embed the Armed Forces Covenant message across all levels of public sector staff, emphasising the importance of asking 'have you (or your partner) served?'

Since June 2017 we have trained over 3,000 members of staff in the South East region.

Forces Connect South East (FCSE) is working with the Ministry of Defence (MoD) to promote and share the training with other UK local authorities as part of the FCSE Legacy.

Elected Councillor Armed Forces Champion training

This course is designed to strengthen the role of the Armed Forces Champion and help connect them to their local Covenant Leads and the armed forces community. It promotes consistency and the sharing of best practice through cross-border networking with neighbouring authorities. This is a two hour course, led and developed by Canon Peter Bruinvels from Peter Bruinvels Associates (PBA).

Forces Connect South East is delivering training to 55 Elected Councillor Armed Forces Champions and their Covenant leads across the South East until September 2019.

Feedback from the course has been excellent:

"… highly professional and delivered with infectious enthusiasm"

"…captured all key elements of the subject, anticipating obvious questions and allowing effective interaction"

Who should attend this training?

It is aimed at Elected Councillor Armed Forces Champions, Council Leaders, Cabinet and Executive Members as well as Covenant Lead Officers. It is also aimed at the military community including: Task Forces Commanders, Community Engagement Officers, ex-service personnel, regimental associations and service charities.

Access Training Materials

All editable Forces Connect Training presentations can be accessed through the Forces Connect Toolkit on the LGA Knowledge Hub.

Forces Connect South East Service Champion training

The NHS Sussex and Kent Armed Forces Network, an FCSE partner, is delivering Service Champion training to public sector employees across the South East authorities of Surrey, Hampshire, Kent, Medway, East Sussex and West Sussex, and Brighton and Hove.

The course is CDP accredited and designed to provide an understanding of the Armed Forces Community within each county:

  • who the Armed Forces Community are and where they are;
  • the challenges that can be faced when accessing public services and transitioning into civilian life;
  • the services they are likely to need access to;
  • how, as a public sector practitioner, you can effectively sign-post the Armed Forces community to available services and charitable schemes.
  • As a service champion, how you can further share and raise awareness of both the moral and contractual obligations under the Armed Forces Covenant, the NHS Constitution, and the Health and Social Care Act.

Who should attend this training?

The training is aimed at officer level/team leaders within key service sectors such as welfare, health, housing, adult social care, criminal justice and education; or case workers and those working within communities such as libraries, service charities, police and community wardens, and fire and rescue professionals.

Courses are currently running in the following South East authorities:

  • Surrey County Council
  • Hampshire County Council
  • Kent County Council
  • West Sussex County Council
  • East Sussex County Council
  • Medway Council
  • Brighton and Hove Council

The next Service Champion course is in Kent on 2 October 2019.

How to book

To book onto a course in your area contact the NHS Armed Forces Networks: Sussex and Kent and Medway on

Access Training Materials

All editable Forces Connect Training presentations can be accessed through the Forces Connect Toolkit on the LGA Knowledge Hub.

Armed Forces awareness training for frontline/customer facing staff

This short course (45-60 minutes) covers who the Armed Forces Community are in each authority and how customer facing practitioners can first, identity a member of the Armed Forces Community and second, effectively sign post them to the correct service and charitable schemes via bespoke pathways and a mobile application.

Who should attend this training?

Any local authority or public sector employee working within the South East authorities (Surrey County Council, Kent, Medway, Hampshire, West Sussex, East Sussex, and Brighton and Hove) who have direct access to the public such as; library staff, receptionists, call centre staff, community wardens, police officers, welfare officers, health practitioners.

This training is designed to complement the Armed Forces Awareness e-learning training which is available to every employee.

A more in-depth CPD accredited Service Champions course is available to case workers or officer-level employees who spend extended amounts of time with the public and who can share their knowledge by briefing others using the Frontline Training presentation.

Access Training Materials

All editable Forces Connect Training presentations can be accessed through the Forces Connect Toolkit on the LGA Knowledge Hub.

Armed Forces awareness e-Learning

This free course highlights some of the issues facing the forces community and how you can support them. It also provides you with links to further sources of information and support.

The online course (adapted from a course produced by Warwickshire County Council) has been launched by the partnering authorities of Forces Connect South East to enhance the understanding of local authority and public sector employees of the Armed Forces Community.

The training can be accessed for free at any time via the MoD website.

Free FCSE Employee Mentoring Programme

FCSE is proud to have launched a new CPD accredited Employee Mentoring e-learning course, designed for public sector organisations to better support ex-service personnel entering civilian employment. Led by Hampshire County Council in partnership with the Defence Medical Welfare Services (DMWS), the programme will be free to download.

It has been designed to assist HR leads, recruiters and line managers to better understand the talent and transferable skills the armed forces community can bring to the work place, as well as the challenges they can sometimes face when transitioning into civilian life. The package provides free tools, recommended practices, networking ideas and advice to mentors that an organisation can put into practice to enable a smooth transition for ex forces personnel. This programme is available to download now, if you have any questions please contact