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Staying safe in taxis

Published: 28 November 2017

Top tips for keeping safe

If you’re out and about over the Christmas season, chances are you will be taking a taxi home at some point. But if you take a journey in an unlicensed taxi you’re putting your life at risk. Your driver may not be insured if you have an accident and you run the risk of being cheated, assaulted or even worse.

Is your taxi licensed?

All taxis and private hire vehicles (also called minicabs) must be licensed to ensure they meet legal requirements and that the drivers have passed a number of checks. If you need to get a taxi, check it has a licence plate issued by the council and that the driver has an identification badge with their photograph on it.

Top tips to ensure you stay safe

  • Try to pre-book a cab or taxi whenever possible
  • Request the cost of the taxi fare in advance of your journey if its not a metered cab
  • Don’t give your name to the driver - ask them who they are collecting
  • Always sit in the back of the vehicle
  • Make sure all doors remain unlocked
  • Carry your mobile phone in your hand, so it is easily accessible
  • If you are at all suspicious, don’t get in and make a note of the number plate.

Do not use a cab if:

  • There are no taxi signs on the roof or licence plate
  • The driver will not tell you the cost of the taxi journey if not metered
  • You can’t see an identification badge
  • The driver appears to be under the influence of alcohol
  • The driver does not seem to know the local area
  • The vehicle seems to be too old for use as a cab
  • The vehicle is in a state of disrepair

If you have any information about unlicensed taxis report it to your local council, call Crimestoppers on 0800 555 111 or call Surrey Police on 101.

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