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Digital and technology - libraries volunteering

A number of volunteering roles within the library are available:

Digital Buddy

Minimum age 16 years.

This role allows you to use your interest in technology to support library customers with their digital access. It is a service offered throughout Surrey libraries. Whilst you may occasionally be involved with group sessions in the library, Digital Buddies regularly work on a one-to-one basis with individuals who book a session at the library or who drop in. In these sessions, you might help with a specific basic IT task, such as connecting a mobile phone to our Wifi network, or downloading an app onto a tablet. Some of our customers might need help accessing digital resources like search engines or our library website. Things you might be asked to help with are flexible. You will be required to arrange a regular time to be in the library which will last as long as the appointments are scheduled, usually 2 hours.

Examples of one to one support you may be asked to provide

  • Support learners to use computers/laptops independently in the library for the first time – this will cover booking computer time, logging on/off, promoting the use of library virtual services and membership.
  • Support the learners to practise their new skills using handouts/worksheets provided by the library.
  • Support learners to undertake basic computing tasks including:
    1. File management – opening, closing, editing, saving and printing files.
    2. Navigating and searching the internet.
    3. Using email and attachments.
    4. Basic use of MS Word.

What skills and experience will I need to be a Digital Buddy?

  • Confident in some or all of the basic use of computers, tablets, smart phones and the internet but not necessarily an expert.
  • Good people skills e.g. friendly, helpful and with a good sense of humour and clear communication.
  • Patient with first time technology users who may lack confidence.

Fill in an Expression of Interest form

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Minimum age 18 years.

A Makerspace is a place where people meet to collaborate, create, learn, and innovate, typically focusing on using technology to be creative. Surrey Libraries has a Makerspace base at Guildford library. It offers access to 3D printing, robotics and paper-cutting technology. There is also a space to teach digital skills such as coding and website building. We also host Makerspace events in libraries across Surrey and we are looking for volunteers to help us to expand and develop this exciting offer. We don't need experts, just people with enthusiasm who are willing to learn and who are good at engaging groups of people.

Fill in an Expression of Interest form

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Other digital clubs and Minecraft

We are always happy to listen to ideas for any digital activities in libraries.

Please let us know of your interest and ideas via our Makerspace website.