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Digital and technology - libraries volunteering

Coronavirus: due to the coronavirus outbreak, all Surrey Libraries are closed

Please read this urgent statement about Surrey's library service including information about loans and renewals.

You can access our online library services: Free eBooks, eAudio, eMagazines and newspapers as well as other resources that can be accessed at home

Shut but still open

We have published a list of online services, activities and fun things for both children and adults to do whilst at home.

Libraries from home for children and young people

Libraries from home for adults

A number of volunteering roles within the library are available:

Digital Buddy

Minimum age 16 years.

This role allows you to use your interest in technology to support library customers in all Surrey libraries with their digital access. Digital Buddies work one-to-one with individuals who have pre-booked half-hour sessions. In these sessions, you might help with a specific basic IT task, such as connecting a mobile phone to our WiFi network, or downloading an app onto a tablet. Some of our customers might need help accessing digital resources like search engines or our library website. You are asked to commit to a regular day and time for a two hour session. All Digital Buddy sessions take place in the library.

Examples of one to one support you may be asked to provide

  • Support learners to use computers and laptops independently in the library for the first time – this will cover logging on to the library WiFi, booking a library computer, logging on/off.
  • Promoting the use of library virtual services, including the library app and membership.
  • Introducing our online reference pages including daily newspapers, family history websites and Which? Magazine.
  • Downloading eBooks and eAudiobooks.
  • Support learners to practise IT skills by introducing them to suitable learning websites.
  • Support learners to undertake basic computing tasks including:
    • File management – opening, closing, editing, saving and printing files
    • Navigating and searching the internet
    • Using email and attachments
    • Basic use of MS Word
    • Storing and organising photographs
    • Using Skype and social media
    • Online shopping
    • Assist with iPads, smart phones and Tablets

What skills and experience will I need to be a Digital Buddy?

  • Confident in some or all of the basic use of computers, tablets, smart phones and the internet but not necessarily an expert.
  • Good people skills e.g. friendly, helpful and with a good sense of humour and clear communication.
  • Patient with first time technology users who may lack confidence.

Fill in an Expression of Interest form

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Minimum age 18 years.

A Makerspace is a place where people meet to collaborate, create, learn, and innovate, typically focusing on using technology to be creative. Surrey Libraries has a Makerspace base at Guildford library. It offers access to 3D printing, robotics and paper-cutting technology. There is also a space to teach digital skills such as coding and website building. We also host Makerspace events in libraries across Surrey and we are looking for volunteers to help us to expand and develop this exciting offer. We don't need experts, just people with enthusiasm who are willing to learn and who are good at engaging groups of people.

Fill in an Expression of Interest form

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