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Library closures due to coronavirus

Libraries reopening news and updates

As of Tuesday 27 October, all 52 libraries will be open. Opening hours and services available may vary so please check before visiting. Please see how to request a title. Customers can also continue to make use of the new Ready Reads service where the library team selects books based on individual preferences.

Frimley Green, New Haw, Stoneleigh and West Byfleet Library are offering a click and collect only service. There is no public access into the building. You can return items, collect requests (reservations) and Ready Reads at the door.

Please check opening hours before you visit.

Face coverings must be worn inside all library buildings, in line with current Government guidance. To ensure the library remains a safe space to prevent the spread of Coronavirus, a range of measures have been introduced.

Opening hours

Please note: apart from Frimley Green, Stoneleigh and West Byfleet libraries, which are offering a Click and Collect only service, all libraries below are now open for public access, allowing you to browse the collections, borrow, return items, collect requests and Ready reads and have limited use of the computers. Check which services have been paused.

Library Opening hours Open days
Addlestone9.30am until 5pm Tuesday to Saturday
Ash 10am until 2pm Tuesday, Thursday, Friday and Saturday
Ashford9.30am until 5pm Tuesday to Saturday
Ashtead 10am until 1pm Tuesday, Thursday, Friday and Saturday
2pm until 5pmTuesday and Thursday
Bagshot2pm until 5pmMonday, Tuesday, Wednesday and Friday
10am until 12 noon Thursday
Banstead 10am until 2pm Tuesday, Wednesday, Friday and Saturday
10am until 4.30pmThursday
Bookham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Bramley10am until 12 noon Tuesday, Friday and Saturday
2.30pm until 4.30pmThursday
Byfleet 10am until 4pm Tuesday, Friday and Saturday
6pm until 8pmWednesday
3pm until 5pmThursday
2pm until 4pmSunday
Camberley 10am until 4pm Monday to Saturday
Caterham Hill 10am until 1pm Tuesday, Thursday, Friday and Saturday
Caterham Valley 10am until 4pm Tuesday to Saturday
Cobham 10am until 1pm Tuesday to Saturday
Chertsey2pm until 5pm Monday
10am until 1pm and 2pm until 5pmTuesday, Thursday and Friday
10am until 4pmSaturday
Cranleigh9.30am until 5pm Tuesday to Saturday
Dittons9.30am until 5pm Tuesday to Saturday
Dorking 9.30am until 5.30pm Tuesday to Friday
9.30am until 5pmSaturday
Egham9.30am until 5pm Tuesday to Saturday
Epsom9.30am until 5.30pm Monday, Wednesday and Friday
9.30am until 7pmTuesday and Thursday
9.30am until 5pmSaturday
Esher 10am until 1pm Tuesday, Thursday, Friday and Saturday
Ewell9.30am until 5pmTuesday, Wednesday and Friday
9.30am until 2pmThursday
10am until 2pm Saturday
Ewell Court10am until 2pm - no computer accessTuesday and Friday
Farnham 10am until 4pm Monday to Saturday
Frimley Green 10am until 1pm click and collect onlyTuesday, Thursday and Friday
Godalming9.30pm until 5.30pm Monday to Friday
9.30pm until 5pmSaturday
Guildford 10am until 4pm Monday to Saturday
Haslemere9.30am until 5pmTuesday
10am until 2pm Wednesday to Saturday
Hersham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Horley 10am until 4pm Tuesday to Saturday
Horsley 10am until 1pm Tuesday, Thursday, Friday and Saturday
Knaphill1pm until 5pmMonday
10am until 1pm and 2pm until 5pmTuesday, Thursday and Friday
9.30am until 1pm and 2pm until 4pmSaturday
Leatherhead9.30am until 5pm Tuesday and Friday
9.30am until 2pmWednesday and Thursday
10am until 2pm Saturday
Lightwater 2pm until 5pm Wednesday
10am until 1pm Friday
Lingfield 2pm until 5pm Wednesday, Thursday and Friday
10am until 2pmSaturday
Merstham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Molesey 10am until 1pm Tuesday, Thursday, Friday and Saturday
New Haw2pm until 5pm click and collect onlyMonday and Wednesday
10am until 1pm click and collect onlyFriday
Oxted 10am until 2pm Tuesday to Saturday
Redhill9.30am until 5.30pm Monday to Friday
9.30am until 4pmSaturday
Reigate 10am until 2pm Tuesday to Saturday
Shepperton2pm until 5pm Monday
10am until 1pm and 2pm until 5pmTuesday, Thursday and Friday
9.30am until 4pmSaturday
Staines9.30am until 5.30pm Monday, Wednesday, Thursday and Friday
9.30am until 7pmTuesday
9.30am until 5pmSaturday
Stanwell2pm until 5pm Monday
10am until 1pm and 2pm until 5pmTuesday, Thursday and Friday
10am until 1pmSaturday
Stoneleigh10am until 12.30pm click and collect onlyMonday, Tuesday, Thursday, Friday and Saturday
Sunbury9.30am until 5pm Tuesday to Saturday
Tattenhams10am until 1pmTuesday, Wednesday and Thursday
10am until 5pmFriday
10am until 4pmSaturday
Virginia Water2pm until 5pmTuesday
5pm until 7pmWednesday
10am until 12.30pmThursday
10am until 1pmFriday and Saturday
Walton9.30am until 5.30pm Monday to Friday
9.30am until 5pmSaturday
Warlingham10am until 1pmTuesday, Thursday, Friday and Saturday
West Byfleet10am until 1pm click and collect onlyTuesday, Thursday and Friday
Weybridge9.30am until 5pm Tuesday to Saturday
Woking9.30am until 5.30pm Monday to Friday
9.30am until 5pmSaturday

Computer access available

Computer access is now available at all the libraries open for Public access.

Computers will be available between 10am and 3.45pm in libraries that close at 4pm and between 10am and 1.45pm at libraries that close at 2pm. Check opening hours.

Scanning facilities will also be available but only at the following libraries: Camberley, Dorking, Epsom, Godalming, Guildford, Redhill, Staines, Weybridge and Woking. Time limit of 30 minutes on the scanner PC.

Guidelines for computer usage

We are introducing safety and social distancing measures to be able to offer this service. These include:

  • Use the hand sanitiser provided at the library entrance before using PCs.
  • Please book in advance: on the website, by phone via the Contact Centre or with member of staff at the desk.
  • There is no "walk up" service.
  • Temporary guest logins will not be available.
  • Please collect a clean keyboard and mouse from the counter for your computer session and return it afterwards.
  • Limiting the time on the PCs to one hour (speak to staff if you need longer for a government application such as Universal Credit) or 30 minutes for the scanner.
  • Limiting the number of PCs in use.
  • Only one person per PC (unless you need help).
  • Children under 8 must be accompanied by an adult.
  • Printing available - please pay for printing by contactless or with exact change (50p minimum).
  • Reducing the amount of contact needed - staff at the library will not be able to help you, but there is a Digital Assistance helpline available, Telephone: 0300 200 1008
  • Regular cleans of the PC screen, chair arms, chair back and chair control lever.
  • Please use the PCs considerately and minimise waiting time for other customers.

What should you do with the books and other items you currently have on loan?

Surrey Libraries are open for business and your Surrey Library books may be due back soon.

Please check if you have books and other items due back, you can:

Which services are we now offering?

You will have the choice to:

  • Visit 47 Libraries to browse a selection of stock and choose what you want to borrow.
  • Use our Click and Collect door service at Frimley Green, Stoneleigh and West Byfleet libraries, allowing customers to return their items, collect Ready Reads and reserved books. However, the public will not be allowed into the buildings for the time being.
  • Use the Public PCs and printing. Not at the Click and Collect only libraries given currently no access to the building.
  • Request books for free in advance using our reservation service and pick them up from your nearest open library.
  • Use our new Ready Reads service: tell us what you like to read, our team will handpick books for you, ready to collect from your nearest open library.
  • Ask about our Library Direct Home library service if you or someone you know is a vulnerable member of the community.

Which services are paused at this time?

  • Bus Passes and Blue Badges.
  • Use of study spaces, seating areas and meeting rooms.
  • Newspapers.
  • Face to face events and Digital Buddy sessions.

Which in-branch services are now available online?

Safety and social distancing measures

We are introducing comprehensive safety and social distancing measures. These will include:

  • face coverings - following Government updates, from 8 August it will be mandatory for customers to wear a face covering when visiting the library, so please help to keep each other safe by adhering to this. If you are one of our customers who are exempt from wearing a face covering, we will be very happy to welcome you as normal. For more information please visit: Government Face covering guidance
  • rigorous cleaning in our libraries and hand sanitiser provided at library entrances.
  • limiting the number of customers in our libraries at any one time.
  • clear signs asking you to observe social distancing
  • protective screens at counters where you need to interact with our staff
  • separating returned items from the rest of the stock for 72 hours in line with Public Health England advice
  • reducing the amount of contact needed. Services which require close contact such as event and activities, use of public PCs and bus passes will be temporarily paused or moved online.
  • introducing a new self-issue system giving you the option to borrow items via your smart phone in the libraries that are open.

Our services

Visiting Surrey Libraries with confidence

When you arrive

There may be a queue, please be patient, staff will be on hand to assist you.

When you enter and exit

Please use the hand sanitiser provided or your own sanitiser to clean your hands.

Moving around the library

Please follow the directional arrows to guide you around the space. Always remember to maintain a safe distance.

When you browse

Please select your items quickly to help minimise queues. Go on your own and limit your visit to 30 minutes if you can.

When you borrow and return

Please use the self-service machines or your smart phone for borrow, return and renewals. Remember our staff will always be happy to help.

Make payments by card wherever possible. Cash can be taken through self-service machines.

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