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Library closures due to coronavirus

Libraries reopening news and updates

44 libraries are now open for public access allowing customers to browse, borrow, return items, use the computers and collect their requests (reservations). How to request a title. Customers can also continue to make use of the new Ready Reads service where the library team selects books based on individual preferences.

Frimley Green is offering a click and collect only service. There is no public access into the building. You can return items, collect their requests (reservations) and Ready Reads at the door.

Please check opening hours before you visit as these may vary from previous hours.

Face coverings must be worn inside all library buildings, in line with current Government guidance. To ensure the library remains a safe space to prevent the spread of Coronavirus, a range of measures have been introduced.

Opening hours

Please note: apart from Frimley Green which is offering a Click and Collect only service, all libraries below are now open for public access, allowing you to browse the collections, borrow, return items, collect requests and Ready reads and have limited use of the computers. Check which services have been paused.

If your library is one of the Community Partnered Libraries and is not listed below then it means it is not yet open. We are working with our partners to reopen as soon as possible.

Library Opening hours Open days
Addlestone 10am until 2pm Tuesday to Saturday
Ash 10am until 2pm Tuesday, Thursday, Friday and Saturday
Ashford 10am until 4pm Tuesday to Saturday
Ashtead 10am until 1pm Tuesday, Thursday, Friday and Saturday
Banstead 10am until 2pm Tuesday to Saturday
Bookham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Byfleet 10am until 1pm Tuesday, Friday and Saturday
Camberley 10am until 4pm Monday to Saturday
Caterham Hill 10am until 1pm Tuesday, Thursday, Friday and Saturday
Caterham Valley 10am until 2pm Tuesday to Saturday
Chertsey 10am until 1pm Tuesday, Thursday, Friday and Saturday
Cobham 10am until 1pm Tuesday to Saturday
Cranleigh 10am until 2pm Tuesday to Saturday
Dittons 10am until 2pm Tuesday to Saturday
Dorking 10am until 4pm Monday to Saturday
Egham 10am until 4pm Tuesday to Saturday
Epsom 10am until 4pm Monday to Saturday
Esher 10am until 1pm Tuesday, Thursday, Friday and Saturday
Ewell 10am until 2pm Tuesday to Saturday
Farnham 10am until 4pm Monday to Saturday
Frimley Green 10am until 1pm click and collect only Tuesday, Thursday and Friday
Godalming 10am until 4pm Monday to Saturday
Guildford 10am until 4pm Monday to Saturday
Haslemere 10am until 2pm Tuesday to Saturday
Hersham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Horley 10am until 2pm Tuesday to Saturday
Horsley 10am until 1pm Tuesday, Thursday, Friday and Saturday
Knaphill 10am until 1pm Tuesday, Thursday, Friday and Saturday
Leatherhead 10am until 2pm Tuesday to Saturday
Lightwater 2pm until 5pm Wednesday
10am until 1pm Friday
Lingfield 2pm until 5pm Tuesday Wednesday and Friday
10am until 2pmSaturday
Merstham 10am until 1pm Tuesday, Thursday, Friday and Saturday
Molesey 10am until 1pm Tuesday, Thursday, Friday and Saturday
Oxted 10am until 2pm Tuesday to Saturday
Redhill 10am until 4pm Monday to Saturday
Reigate 10am until 2pm Tuesday to Saturday
Shepperton 10am until 1pm Tuesday, Thursday, Friday and Saturday
Stanwell 10am until 1pm Tuesday, Thursday, Friday and Saturday
Staines 10am until 4pm Monday to Saturday
Sunbury 10am until 2pm Tuesday to Saturday
Virginia Water2pm until 5pmTuesday
6pm until 8pmWednesday
10am until 12.30pmThursday
10am until 1pmFriday and Saturday
Walton 10am until 4pm Monday to Saturday
West ByfleetCurrently closed due to flood damage.  
Weybridge 10am until 4pm Tuesday to Saturday
Woking 10am until 4pm Monday to Saturday

Computer access available

Computer access is now available at all the libraries open for Public access.

Computers will be available between 10am and 3.45pm in libraries that close at 4pm and between 10am and 1.45pm at libraries that close at 2pm. Check opening hours.

Scanning facilities will also be available but only at the following libraries: Camberley, Epsom, Godalming, Guildford, Redhill, Staines, Weybridge and Woking. Time limit of 30 minutes on the scanner PC.

Guidelines for computer usage

We are introducing safety and social distancing measures to be able to offer this service. These include:

  • Use the hand sanitiser provided at the library entrance before using PCs.
  • Please book in advance: on the website, by phone via the Contact Centre or with member of staff at the desk.
  • There is no "walk up" service.
  • Temporary guest logins will not be available.
  • Please collect a clean keyboard and mouse from the counter for your computer session and return it afterwards.
  • Limiting the time on the PCs to one hour (speak to staff if you need longer for a government application such as Universal Credit) or 30 minutes for the scanner.
  • Limiting the number of PCs in use.
  • Only one person per PC (unless you need help).
  • Children under 8 must be accompanied by an adult.
  • Printing available - please pay for printing by contactless or with exact change (50p minimum).
  • Reducing the amount of contact needed - staff at the library will not be able to help you, but there is a Digital Assistance helpline available, Telephone: 0300 200 1008
  • Regular cleans of the PC screen, chair arms, chair back and chair control lever.
  • Please use the PCs considerately and minimise waiting time for other customers.

What should you do with the books and other items you currently have on loan?

Surrey Libraries are open for business and your Surrey Library books may be due back soon.

Please check if you have books and other items due back, you can:

Which services are we now offering?

You will have the choice to:

  • Visit 43 Libraries to browse a selection of stock and choose what you want to borrow.
  • Use our Click and Collect door service at Frimley Green, allowing customers to return their items, collect Ready Reads and reserved books. However, the public will not be allowed into the buildings for the time being.
  • Use the Public PCs and printing. Not at the Click and Collect only libraries given currently no access to the building.
  • Request books for free in advance using our reservation service and pick them up from your nearest open library.
  • Use our new Ready Reads service: tell us what you like to read, our team will handpick books for you, ready to collect from your nearest open library.
  • Ask about our Library Direct Home library service if you or someone you know is a vulnerable member of the community.

Which services are paused at this time?

  • Bus Passes and Blue Badges.
  • Use of study spaces, seating areas and meeting rooms.
  • Newspapers.
  • Face to face events and Digital Buddy sessions.

Which in-branch services are now available online?

Safety and social distancing measures

We are introducing comprehensive safety and social distancing measures. These will include:

  • face coverings - following Government updates, from 8 August it will be mandatory for customers to wear a face covering when visiting the library, so please help to keep each other safe by adhering to this. If you are one of our customers who are exempt from wearing a face covering, we will be very happy to welcome you as normal. For more information please visit: Government Face covering guidance
  • rigorous cleaning in our libraries and hand sanitiser provided at library entrances.
  • limiting the number of customers in our libraries at any one time.
  • clear signs asking you to observe social distancing
  • protective screens at counters where you need to interact with our staff
  • separating returned items from the rest of the stock for 72 hours in line with Public Health England advice
  • reducing the amount of contact needed. Services which require close contact such as event and activities, use of public PCs and bus passes will be temporarily paused or moved online.
  • introducing a new self-issue system giving you the option to borrow items via your smart phone in the libraries that are open.

Our services

Visiting Surrey Libraries with confidence

When you arrive

There may be a queue, please be patient, staff will be on hand to assist you.

When you enter and exit

Please use the hand sanitiser provided or your own sanitiser to clean your hands.

Moving around the library

Please follow the directional arrows to guide you around the space. Always remember to maintain a safe distance.

When you browse

Please select your items quickly to help minimise queues. Go on your own and limit your visit to 30 minutes if you can.

When you borrow and return

Please use the self-service machines or your smart phone for borrow, return and renewals. Remember our staff will always be happy to help.

Make payments by card wherever possible. Cash can be taken through self-service machines.

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