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Library services for people with disabilities

Library services for those who have a visual impairment

  • Large print books - fiction and non-fiction titles are available for both adults and children.
  • Spoken Word/Talking books - CDs are available at most libraries.
  • eBooks and eAudiobooks - you can now download these at home for free. The text size of eBooks can be increased.
  • Audio Description - some DVDs have this facility, please see individual titles for further information.
  • The PENfriend - this is a device that reads a coded label on our audiobook stock to play back the author, title, narrator and synopsis, allowing a visually impaired borrower to make their selection independently. The device is being rolled out to all libraries. Please contact Surrey Libraries Information Service to check whether it is available in your branch.
  • Assistive Technology - please check what is available.
  • Booktouch packs are for visually impaired children. Packs are available for two age ranges, for babies or pre-school age children.
  • Giant picture books are available in braille for visually impaired adults and children.

If you are interested in any of the above services please contact Surrey Libraries Information Service.

The RNIB library

If you are blind, partially sighted or print disabled then you are eligible to join the library of the Royal National Institute for the Blind. They can supply material in the following formats:

  • Spoken word
  • Giant print
  • Braille
  • Moon

The RNIB library is free to join and more information can be found by phoning them on 0303 123 9999 or by visiting the RNIB website

Library services for those with a hearing impairment

  • All libraries are provided with hearing loops. If you experience any problems in accessing a hearing loop in a library, please contact us.
  • Subtitles and closed captioning are available on some DVDs.
  • Bookshine packs are for children with an hearing impairment. Packs are available for two age ranges, for babies or pre-school age children.

Hearing Champion Sessions

This free drop-in service for people with NHS hearing aids includes basic maintenance, battery supply, trouble-shooting, cleaning and re-tubing.

Sessions will be held monthly in the following libraries. Please check the individual library page for dates and times:

Files available to download